Stream
Case Studies
Streamlining Communication in EdTech: A Case Study on Compass Education
Overview
Streamlining Communication in EdTech: A Case Study on Compass EducationStream |
Cybersecurity & Privacy - Security Compliance Sensors - Magnetometers | |
Education National Security & Defense | |
Quality Assurance Sales & Marketing | |
Personnel Tracking & Monitoring Tamper Detection | |
System Integration | |
Operational Impact
The integration of Stream Chat enabled Compass Education to launch its new in-app messaging module, CompassConnect, simplifying communication and adding engaging new user features. These features include file-sharing, threaded replies, and group chat channels. They also introduced helpful administrative functionalities like moderation, a holistic permissions dashboard, and GDPR compliance. The introduction of CompassConnect has been a game changer for multimedia and file sharing, allowing school staff to message each other and share documents easily. The solution also supports group chat, which is very helpful for larger schools. The integration and adoption of Stream Chat have been a massive success for the Compass Education team so far. | |
Quantitative Benefit
Compass Education onboarded nearly five thousand active users during the pilot phase of rolling out Stream Chat via CompassConnect. | |
The company plans to offer the chat feature to their complete user base by the end of the year. | |
Stream Chat's threaded replies feature streamlined the process of searching for specific conversation threads, improving user experience. | |