Stream
Case Studies
Stream Chat Enhances TaskRabbit's User-Tasker Communication
Overview
Stream Chat Enhances TaskRabbit's User-Tasker CommunicationStream |
Application Infrastructure & Middleware - Event-Driven Application Platform as a Service (PaaS) - Application Development Platforms | |
Product Research & Development | |
Real-Time Location System (RTLS) Time Sensitive Networking | |
System Integration | |
Operational Impact
The integration of Stream's real-time chat product into TaskRabbit's platform significantly improved the communication between users and taskers. TaskRabbit was able to maintain a real-time check-in with Stream through a shared Slack channel, which allowed them to ask questions or express concerns promptly. TaskRabbit was highly satisfied with the consistent support from Stream, as it felt like they had an additional engineering team on their side. They were also impressed with Stream's responsiveness in terms of incorporating additional customized features into their chat product, as well as providing multi-region support and internationalization for different countries in which TaskRabbit operates. This partnership with Stream has enabled TaskRabbit to focus on its core competencies and continue to positively impact the communities it serves. | |