Case Studies Strategic WMS Solution for Convenience Store Distribution

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	Strategic WMS Solution for Convenience Store Distribution

Strategic WMS Solution for Convenience Store Distribution

Technology Category	Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Consumer Goods Retail
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Warehouse Automation
Services	Software Design & Engineering Services System Integration
Challenge	Atlantic Dominion wanted to increase customer service capabilities to keep up with the needs of their growing retail base. Their plan was to improve order visibility and increase efficiency in warehouse and distribution operations. The company needed better capacity utilization and picking efficiencies in their piece pick and cartonization operations. In addition, they needed a sales tax solution to manage the high degree of complexities and challenges in dealing with state specific duties/tax for cigarette stamps generation and related reverse logistics. Read More
About Customer	Atlantic Dominion was originally founded in 1875 as a Tobacco Company and established as a retail distributor in 1904. Today, the company supplies all classes of the retail trade with 10,000 different products including retail consumer goods, frozen foods, tobacco, candy, cigar and cigarettes. They are now the 19th largest convenience store distributor in the USA. The company has two distribution centers located in Virginia Beach, VA, and Hope Mills, NC, serving regions including VA, MD, DC, DE, and the Outer Banks, NC. Atlantic Dominion is known for its extensive product range and commitment to superior customer service. Read More
Solution	Atlantic Dominion selected Softeon WMS to replace their legacy ERP system. The company has two DCs with one in VA and the other in NC. They handle 8000+ SKUs through pallet, case or piece pick. Warehouse and distribution operations were fully optimized from end-to-end for faster order fulfillment and visibility. The team implemented true multi-building, inventory visibility and capabilities in inventory control for other areas such as picking by zones for frozen/dry foods, drinks, cigarettes and retail items sold in convenience stores. In addition, they gained capabilities for custom distribution services to customers as needed. Read More Log in to view content
Contents

Technology Category

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Consumer Goods

Retail

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Warehouse Automation

Services

Software Design & Engineering Services

System Integration

Challenge

Atlantic Dominion wanted to increase customer service capabilities to keep up with the needs of their growing retail base. Their plan was to improve order visibility and increase efficiency in warehouse and distribution operations. The company needed better capacity utilization and picking efficiencies in their piece pick and cartonization operations. In addition, they needed a sales tax solution to manage the high degree of complexities and challenges in dealing with state specific duties/tax for cigarette stamps generation and related reverse logistics.

About Customer

Atlantic Dominion was originally founded in 1875 as a Tobacco Company and established as a retail distributor in 1904. Today, the company supplies all classes of the retail trade with 10,000 different products including retail consumer goods, frozen foods, tobacco, candy, cigar and cigarettes. They are now the 19th largest convenience store distributor in the USA. The company has two distribution centers located in Virginia Beach, VA, and Hope Mills, NC, serving regions including VA, MD, DC, DE, and the Outer Banks, NC. Atlantic Dominion is known for its extensive product range and commitment to superior customer service.

Solution

Atlantic Dominion selected Softeon WMS to replace their legacy ERP system. The company has two DCs with one in VA and the other in NC. They handle 8000+ SKUs through pallet, case or piece pick. Warehouse and distribution operations were fully optimized from end-to-end for faster order fulfillment and visibility. The team implemented true multi-building, inventory visibility and capabilities in inventory control for other areas such as picking by zones for frozen/dry foods, drinks, cigarettes and retail items sold in convenience stores. In addition, they gained capabilities for custom distribution services to customers as needed.

Impact #1	Improved product slotting and travel path optimization strategies.
Impact #2	Increased productivity with voice picking for piece pick and case pick.
Impact #3	Streamlined operations in the cigarettes zone.

Impact #1

Improved product slotting and travel path optimization strategies.

Impact #2

Increased productivity with voice picking for piece pick and case pick.

Impact #3

Streamlined operations in the cigarettes zone.

Benefit #1	Gained order visibility.
Benefit #2	Achieved significant improvement in customer service.

Benefit #1

Gained order visibility.

Benefit #2

Achieved significant improvement in customer service.

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Overview

Strategic WMS Solution for Convenience Store Distribution

Operational Impact

Quantitative Benefit