Case Studies Strategic Supply Chain Evolution
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Strategic Supply Chain Evolution

Analytics & Modeling - Predictive Analytics
Functional Applications - Enterprise Resource Planning Systems (ERP)
Platform as a Service (PaaS) - Connectivity Platforms
Healthcare & Hospitals
Telecommunications
Logistics & Transportation
Procurement
Quality Assurance
Inventory Management
Predictive Maintenance
Supply Chain Visibility
Software Design & Engineering Services
System Integration
Training
Karon Evanoff, Vice President of Global Supply Chain at QSC, LLC, faces modern challenges in managing logistics, procurement, sourcing, global planning, and trade compliance. The pandemic, geopolitical influences, and material shortages have made her day-to-day operations more tactical. Despite these pressures, Karon emphasizes the importance of digital transformation and the need for modern technology to stay relevant and innovative. She highlights the limitations of traditional ERP systems and the necessity of using visibility platforms and collaborative tools to manage the rapidly changing technology landscape.
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QSC, LLC is a leading company in the audio, video, and control technology sector, headquartered in Costa Mesa, California. The company has regional offices throughout Europe and Asia, serving a diverse range of customers with products such as power amplifiers, loudspeakers, digital mixers, and digital signal processors. QSC also offers the Q-SYS cloud-based platform, providing scalable and flexible solutions for various industries, including corporate, education, hospitality, venues & events, cinema, government, healthcare, and transportation. With over 25 years of experience in supply chain management, Karon Evanoff leads the global supply chain functions at QSC, focusing on logistics, procurement, sourcing, global planning, and trade compliance.
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QSC, LLC has partnered with e2open to enhance its supply chain agility and visibility. The deployment of e2open's connected supply chain platform includes functionalities such as demand planning, supply planning, and Sales & Operations Planning (S&OP). The platform's Harmony upgrade provides advanced analytics, real-time executive dashboards, machine learning, and AI capabilities. This allows QSC to manage exceptions at a platform level and optimize inventory levels and locations. The collaborative platform enables proactive decision-making, capitalizing on the connected trading partner ecosystem approach. This holistic view of the supply chain helps QSC increase revenue by understanding inventory needs and creating different scenarios to optimize business operations.
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The e2open platform provides QSC with greater flexibility and visibility, allowing the company to be proactive rather than reactive in its supply chain management.
The platform's advanced analytics and real-time executive dashboards enable QSC to manage exceptions and optimize inventory levels and locations.
The collaborative tools provided by e2open help QSC capitalize on the connected trading partner ecosystem, enhancing overall supply chain efficiency.
e2open connects more than 400,000 manufacturing, logistics, channel, and distribution partners.
The platform tracks over 12 billion transactions annually.
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