Qualio Case Studies StayinFront's Success with eQMS System for Global Quality Standards

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	StayinFront's Success with eQMS System for Global Quality Standards Qualio

StayinFront's Success with eQMS System for Global Quality Standards

Qualio

Technology Category	Cybersecurity & Privacy - Security Compliance Robots - Wheeled Robots
Applicable Industries	Education Electronics
Applicable Functions	Product Research & Development Quality Assurance
Use Cases	Experimentation Automation Visual Quality Detection
Services	Testing & Certification Training
Challenge	StayinFront, a leading global provider of mobile cloud-based field force effectiveness and CRM software for life science organizations, faced a significant challenge in maintaining consistent world-class quality standards across its operations. Their clients, including Mondelez, Kellogg's, and P&G, demanded high-quality standards. The COVID-19 pandemic triggered a deep market shift for their life science customers, forcing StayinFront to adapt quickly to maximize customer satisfaction. With a global customer base and sites in 10 countries, it became clear that StayinFront needed an electronic quality system to help them consistently execute high-quality operations with total visibility. They also needed a mechanism to onboard and train a growing workforce around core compliance demands like information security and corrective actions. Read More
About Customer	StayinFront is a leading global provider of mobile cloud-based field force effectiveness and customer relationship management (CRM) software for life science organizations. The company is headquartered in Fairfield, N.J., and has between 101-500 employees. StayinFront provides its clients with timely, accurate field data and actionable insights, enabling mobile sales reps to grow life science and consumer good businesses quickly and effectively. The company has a global customer base and sites in 10 countries, serving clients including Mondelez, Kellogg's, and P&G. Read More
Solution	StayinFront decided to implement an electronic quality management system (eQMS) after an extensive evaluation of the market. They chose Qualio and became customers in early 2021. Instead of rolling out the system across their entire global operation at once, StayinFront opted for a cautious and phased approach. They tested and collected day-to-day feedback on their new eQMS before deciding whether to expand. After a rapid onboarding process and seeing real operational value from Qualio, StayinFront decided to not only renew but expand their subscription and increase their Qualio user base to 375 active users. The electronic training management within Qualio allowed StayinFront to embed workforce training processes consistent across all global sites, thereby enhancing compliance, accelerating onboarding, and helping build a culture centered around quality and continuous improvement. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Security Compliance

Robots - Wheeled Robots

Applicable Industries

Education

Electronics

Applicable Functions

Product Research & Development

Quality Assurance

Use Cases

Experimentation Automation

Visual Quality Detection

Services

Testing & Certification

Training

Challenge

StayinFront, a leading global provider of mobile cloud-based field force effectiveness and CRM software for life science organizations, faced a significant challenge in maintaining consistent world-class quality standards across its operations. Their clients, including Mondelez, Kellogg's, and P&G, demanded high-quality standards. The COVID-19 pandemic triggered a deep market shift for their life science customers, forcing StayinFront to adapt quickly to maximize customer satisfaction. With a global customer base and sites in 10 countries, it became clear that StayinFront needed an electronic quality system to help them consistently execute high-quality operations with total visibility. They also needed a mechanism to onboard and train a growing workforce around core compliance demands like information security and corrective actions.

About Customer

StayinFront is a leading global provider of mobile cloud-based field force effectiveness and customer relationship management (CRM) software for life science organizations. The company is headquartered in Fairfield, N.J., and has between 101-500 employees. StayinFront provides its clients with timely, accurate field data and actionable insights, enabling mobile sales reps to grow life science and consumer good businesses quickly and effectively. The company has a global customer base and sites in 10 countries, serving clients including Mondelez, Kellogg's, and P&G.

Solution

StayinFront decided to implement an electronic quality management system (eQMS) after an extensive evaluation of the market. They chose Qualio and became customers in early 2021. Instead of rolling out the system across their entire global operation at once, StayinFront opted for a cautious and phased approach. They tested and collected day-to-day feedback on their new eQMS before deciding whether to expand. After a rapid onboarding process and seeing real operational value from Qualio, StayinFront decided to not only renew but expand their subscription and increase their Qualio user base to 375 active users. The electronic training management within Qualio allowed StayinFront to embed workforce training processes consistent across all global sites, thereby enhancing compliance, accelerating onboarding, and helping build a culture centered around quality and continuous improvement.

Impact #1	The implementation of the Qualio eQMS system has brought significant operational benefits to StayinFront. The system has allowed the company to maintain consistent world-class quality standards across its global operations, a critical factor for its clients. The electronic training management within Qualio has enabled StayinFront to embed workforce training processes that are consistent across all global sites. This has not only enhanced compliance but also accelerated the onboarding process. Furthermore, the system has helped StayinFront build a culture centered around quality and continuous improvement, which is crucial in the fast-paced and ever-evolving life science industry.

Impact #1

The implementation of the Qualio eQMS system has brought significant operational benefits to StayinFront. The system has allowed the company to maintain consistent world-class quality standards across its global operations, a critical factor for its clients. The electronic training management within Qualio has enabled StayinFront to embed workforce training processes that are consistent across all global sites. This has not only enhanced compliance but also accelerated the onboarding process. Furthermore, the system has helped StayinFront build a culture centered around quality and continuous improvement, which is crucial in the fast-paced and ever-evolving life science industry.

Benefit #1	StayinFront increased their Qualio user base to 375 active users.
Benefit #2	StayinFront was able to implement a consistent workforce training process across all global sites.
Benefit #3	StayinFront was able to rapidly onboard the Qualio system.

Benefit #1

StayinFront increased their Qualio user base to 375 active users.

Benefit #2

StayinFront was able to implement a consistent workforce training process across all global sites.

Benefit #3

StayinFront was able to rapidly onboard the Qualio system.

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Overview

StayinFront's Success with eQMS System for Global Quality Standards

Operational Impact

Quantitative Benefit