Upper Case Studies Station 31 Partners Boosts Property Inspections by 20% with Upper

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	Station 31 Partners Boosts Property Inspections by 20% with Upper Upper

Station 31 Partners Boosts Property Inspections by 20% with Upper

Upper

Technology Category	Drones - Drone Payloads & Accessories
Applicable Industries	Buildings Transportation
Applicable Functions	Maintenance Procurement
Use Cases	Leasing Finance Automation Vehicle Telematics
Services	System Integration Testing & Certification
Challenge	Station 31 Partners, a South Carolina-based tax lien investment firm, was grappling with the challenge of managing over $5 billion in property and assets scattered across remote regions. The firm relied heavily on contract drivers for property inspections, but coordinating with these drivers, managing their schedules, and ensuring timely property inspections were complex tasks. The manual process of planning routes for property inspections was labor-intensive and time-consuming, often taking hours to complete. If a route was only partially complete, they had to re-route the entire route due to the remote location of these properties, which was a tedious and time-consuming task. The software they were previously using only allowed them to use their in-built navigation system, adding to the complexity. Read More
About Customer	Station 31 Partners is a tax lien investment firm based in South Carolina, specializing in property tax liens and servicing financial assets. The firm manages over $5 billion in property and assets, with properties scattered across remote regions. They rely on contract drivers for property inspections. The firm faced challenges in coordinating with these drivers, managing their schedules, and ensuring timely property inspections. The manual process of planning routes for property inspections was labor-intensive and time-consuming, often taking hours to complete. Read More
Solution	Station 31 Partners found a solution in Upper, a versatile route optimization tool that integrated seamlessly with Google Maps. The firm used Upper's route planning and optimization features to automate the route planning process, which brought newfound efficiency to their operations. They could now upload property data and simply click 'optimize', automating the route planning process. Upper's proof-of-delivery feature was used innovatively to store pictures of properties taken by drivers, streamlining their documentation process and increasing the accuracy and completeness of their property records. Upper's ability to re-route efficiently was particularly valuable for Station 31 Partners when dealing with last-minute changes, such as new property inspections or alterations in the schedule. They could re-run and optimize new routes in minutes without having to worry about planning routes again. Read More Log in to view content
Contents

Technology Category

Drones - Drone Payloads & Accessories

Applicable Industries

Buildings

Transportation

Applicable Functions

Maintenance

Procurement

Use Cases

Leasing Finance Automation

Vehicle Telematics

Services

System Integration

Testing & Certification

Challenge

Station 31 Partners, a South Carolina-based tax lien investment firm, was grappling with the challenge of managing over $5 billion in property and assets scattered across remote regions. The firm relied heavily on contract drivers for property inspections, but coordinating with these drivers, managing their schedules, and ensuring timely property inspections were complex tasks. The manual process of planning routes for property inspections was labor-intensive and time-consuming, often taking hours to complete. If a route was only partially complete, they had to re-route the entire route due to the remote location of these properties, which was a tedious and time-consuming task. The software they were previously using only allowed them to use their in-built navigation system, adding to the complexity.

About Customer

Station 31 Partners is a tax lien investment firm based in South Carolina, specializing in property tax liens and servicing financial assets. The firm manages over $5 billion in property and assets, with properties scattered across remote regions. They rely on contract drivers for property inspections. The firm faced challenges in coordinating with these drivers, managing their schedules, and ensuring timely property inspections. The manual process of planning routes for property inspections was labor-intensive and time-consuming, often taking hours to complete.

Solution

Station 31 Partners found a solution in Upper, a versatile route optimization tool that integrated seamlessly with Google Maps. The firm used Upper's route planning and optimization features to automate the route planning process, which brought newfound efficiency to their operations. They could now upload property data and simply click 'optimize', automating the route planning process. Upper's proof-of-delivery feature was used innovatively to store pictures of properties taken by drivers, streamlining their documentation process and increasing the accuracy and completeness of their property records. Upper's ability to re-route efficiently was particularly valuable for Station 31 Partners when dealing with last-minute changes, such as new property inspections or alterations in the schedule. They could re-run and optimize new routes in minutes without having to worry about planning routes again.

Impact #1	The integration of Upper brought about significant changes in Station 31 Partners’ operations. Tasks that were once time-consuming and complex turned into a seamless workflow. Manual route planning, which previously consumed significant hours, often stretching to several hours for a single route, was reduced to an average of just 30 minutes per route. This represented an impressive 85% reduction in time spent on route planning. The ability to schedule and optimize routes efficiently translated into quicker property inspections. With Upper, they could achieve their target of inspecting over 200 properties in less than 3 days. The use of Upper may have seemed unconventional for Station 31 Partners’ type of work, but it streamlined their property visits remarkably well.

Impact #1

The integration of Upper brought about significant changes in Station 31 Partners’ operations. Tasks that were once time-consuming and complex turned into a seamless workflow. Manual route planning, which previously consumed significant hours, often stretching to several hours for a single route, was reduced to an average of just 30 minutes per route. This represented an impressive 85% reduction in time spent on route planning. The ability to schedule and optimize routes efficiently translated into quicker property inspections. With Upper, they could achieve their target of inspecting over 200 properties in less than 3 days. The use of Upper may have seemed unconventional for Station 31 Partners’ type of work, but it streamlined their property visits remarkably well.

Benefit #1	87% time savings in route planning inspection visits
Benefit #2	20% increase in property inspections
Benefit #3	200+ properties covered in less than 3 days

Benefit #1

87% time savings in route planning inspection visits

Benefit #2

20% increase in property inspections

Benefit #3

200+ properties covered in less than 3 days

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Overview

Station 31 Partners Boosts Property Inspections by 20% with Upper

Operational Impact

Quantitative Benefit