Software AG Case Studies State Agencies Improve Processes and Share Information in Real Time
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State Agencies Improve Processes and Share Information in Real Time

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The Georgia Technology Authority (GTA) was faced with the challenge of improving the availability of data between federal, state, county, and local agencies as well as external partners. They needed to ensure easy interoperability between systems and applications while meeting local, state, and federal reporting and compliance requirements. The agencies were previously limited by point-to-point, hardcoded integrations, siloed systems, and manual processes that were paper-based and slow. This made it difficult for them to share information securely in real time and streamline their services to better meet citizen needs.
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The Georgia Technology Authority (GTA) is an organization that manages the delivery of IT infrastructure services to 85 executive branch agencies and managed network services to 1,400 state and local government entities in the U.S. The authority’s strategic vision is to create a transparent, integrated enterprise where technology decisions are made with the citizen in mind. Its mission is to connect Georgians to their government. GTA's main objective is to introduce new technology to state agencies to improve business processes and expand data-sharing opportunities.
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GTA used Software AG technology as a key component for the State IT Roadmap. They implemented the ARIS Business Process Analysis Platform, webMethods Integration Platform, and webMethods Business Process Management Platform. webMethods became the standard platform for application integration, allowing agencies to share information securely in real time. ARIS and webMethods were used to model, automate, and optimize business processes. The Data Sharing Services (DSS) architecture based on webMethods served as a common point of integration among city, county, and circuit agencies to state and federal entities. This allowed for easier and faster information sharing and reduced complexity for inter- and intra-agency integration.
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Preserved existing IT investments, saving millions of dollars
Consolidated connectivity for 20 agencies and 300+ processes with 24 million data exchanges a month
Improved decision-making and collaboration
Consolidated connectivity for 20 different agencies
More than 300 business processes with 700,000+ data exchanges a day—more than 24 million a month
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