Staples Canada Turns to JDA Support Services to Maximize Solution Performance

Staples Canada, the country's largest office products company, was seeking a way to operate their offices more efficiently and affordably. They offer a wide range of office supplies, technology, electronics, and office furniture, as well as business services such as computer repair and maintenance, and copy and print services. With over 15,000 associates at more than 330 stores and at its head office in Richmond Hill, Ontario, the company needed a robust solution to manage their extensive inventory and ensure seamless operations. The challenge was to find a solution that could quickly and seamlessly resolve support issues and processes.

Staples Canada is the largest office products company in Canada. They offer an extensive selection of office supplies, technology, electronics, and office furniture, as well as business services, including computer repair and maintenance, and copy and print services. The company operates as Bureau en GrosMC in the province of Quebec and Staples Canada in all other provinces. They employ over 15,000 associates at more than 330 stores and at their head office in Richmond Hill, Ontario.