Blue Yonder Case Studies Staples Canada Turns to JDA Support Services to Maximize Solution Performance

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	Staples Canada Turns to JDA Support Services to Maximize Solution Performance Blue Yonder

Staples Canada Turns to JDA Support Services to Maximize Solution Performance

Blue Yonder

Technology Category	Functional Applications - Inventory Management Systems Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Retail
Applicable Functions	Warehouse & Inventory Management
Use Cases	Inventory Management
Services	System Integration Training
Challenge	Staples Canada, the country's largest office products company, was seeking a way to operate their offices more efficiently and affordably. They offer a wide range of office supplies, technology, electronics, and office furniture, as well as business services such as computer repair and maintenance, and copy and print services. With over 15,000 associates at more than 330 stores and at its head office in Richmond Hill, Ontario, the company needed a robust solution to manage their extensive inventory and ensure seamless operations. The challenge was to find a solution that could quickly and seamlessly resolve support issues and processes. Read More
About Customer	Staples Canada is the largest office products company in Canada. They offer an extensive selection of office supplies, technology, electronics, and office furniture, as well as business services, including computer repair and maintenance, and copy and print services. The company operates as Bureau en GrosMC in the province of Quebec and Staples Canada in all other provinces. They employ over 15,000 associates at more than 330 stores and at their head office in Richmond Hill, Ontario. Read More
Solution	Staples Canada turned to JDA Support Services and the Future State Support process to address their challenges. They implemented JDA Advanced Warehouse Replenishment, JDA Advanced Store Replenishment, and JDA Seasonal Profiling to manage their inventory and streamline their operations. The company also utilized JDA's online resources, including webinars and KnowledgeBase, to stay current on JDA solutions and improve their knowledge of solution features for better results. In addition, they participated in Special Interest Groups (SIGs) to gain insights from other members and resolve issues quickly and efficiently. Read More Log in to view content
Contents

Technology Category

Functional Applications - Inventory Management Systems

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Retail

Applicable Functions

Warehouse & Inventory Management

Use Cases

Inventory Management

Services

System Integration

Training

Challenge

Staples Canada, the country's largest office products company, was seeking a way to operate their offices more efficiently and affordably. They offer a wide range of office supplies, technology, electronics, and office furniture, as well as business services such as computer repair and maintenance, and copy and print services. With over 15,000 associates at more than 330 stores and at its head office in Richmond Hill, Ontario, the company needed a robust solution to manage their extensive inventory and ensure seamless operations. The challenge was to find a solution that could quickly and seamlessly resolve support issues and processes.

About Customer

Staples Canada is the largest office products company in Canada. They offer an extensive selection of office supplies, technology, electronics, and office furniture, as well as business services, including computer repair and maintenance, and copy and print services. The company operates as Bureau en GrosMC in the province of Quebec and Staples Canada in all other provinces. They employ over 15,000 associates at more than 330 stores and at their head office in Richmond Hill, Ontario.

Solution

Staples Canada turned to JDA Support Services and the Future State Support process to address their challenges. They implemented JDA Advanced Warehouse Replenishment, JDA Advanced Store Replenishment, and JDA Seasonal Profiling to manage their inventory and streamline their operations. The company also utilized JDA's online resources, including webinars and KnowledgeBase, to stay current on JDA solutions and improve their knowledge of solution features for better results. In addition, they participated in Special Interest Groups (SIGs) to gain insights from other members and resolve issues quickly and efficiently.

Impact #1	Staples Canada was able to resolve issues quickly and efficiently with the help of JDA Support Services.
Impact #2	The company gained valuable insights from connecting with other members of Special Interest Groups (SIGs).
Impact #3	Staples Canada increased their knowledge of JDA solutions on an ongoing basis through access to JDA's online resources.

Impact #1

Staples Canada was able to resolve issues quickly and efficiently with the help of JDA Support Services.

Impact #2

The company gained valuable insights from connecting with other members of Special Interest Groups (SIGs).

Impact #3

Staples Canada increased their knowledge of JDA solutions on an ongoing basis through access to JDA's online resources.

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Overview

Staples Canada Turns to JDA Support Services to Maximize Solution Performance

Operational Impact