Case Studies St. Thomas Energy Services Inc. Conserves Time and Money with Barracuda Backup Service

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	St. Thomas Energy Services Inc. Conserves Time and Money with Barracuda Backup Service

St. Thomas Energy Services Inc. Conserves Time and Money with Barracuda Backup Service

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries	Telecommunications Utilities
Applicable Functions	Business Operation Facility Management
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration
Challenge	Ontario, Canada-based energy services provider St. Thomas Energy Services Inc. has an IT staff of only three people yet they are responsible for managing massive amounts of data and networking needs for the company. St. Thomas Energy Services Inc. was using an LTO2 tape library, autoloaders and Symantec Backup Exec for its data backup solution which – if backed up successfully – could hold up to two weeks’ worth of data. Any data beyond that timeframe was stored on tapes. IT Supervisor Shawn Southern recalls needing to restore a drawing for project engineers, a process which ended up taking two full days to complete because it involved finding a tape that had actually completed a successful backup. Instances like this ultimately made it necessary for St. Thomas Energy Services Inc. to look for a more reliable and cost-effective solution. Read More
About Customer	St. Thomas Energy Services Inc. is an entrepreneurially-minded service provider dedicated to its customers, employees and shareholders. It was voted one of the top five municipal power companies in Ontario by its customers and provides reliable, cost-effective electrical distribution services, traffic signals, street lighting and fibre optic services. It is a subsidiary of St. Thomas Holding Inc., and it is wholly owned by the City of St. Thomas, contributing to the economic success of the community. Read More
Solution	After evaluating the available solutions, St. Thomas Energy Services Inc. purchased the Barracuda Backup Service for its reliability, manageability and price. The Barracuda Backup Service uses a single TCP port used by the agent to manage access to the service. This made product deployment into St. Thomas Energy Services Inc.'s primarily Windows-based network simple and straightforward for Southern and his team. Further, Barracuda Networks’ superior technical support played a pivotal role in helping Southern to restore backups from St. Thomas Energy Service Inc.'s two domain controllers. St. Thomas Energy Services Inc. deployed a single Barracuda Backup Service in its corporate office, but after recent acquisitions, Southern and his team are in the process of examining further deployments across the entire organization. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Industries

Telecommunications

Utilities

Applicable Functions

Business Operation

Facility Management

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

System Integration

Challenge

Ontario, Canada-based energy services provider St. Thomas Energy Services Inc. has an IT staff of only three people yet they are responsible for managing massive amounts of data and networking needs for the company. St. Thomas Energy Services Inc. was using an LTO2 tape library, autoloaders and Symantec Backup Exec for its data backup solution which – if backed up successfully – could hold up to two weeks’ worth of data. Any data beyond that timeframe was stored on tapes. IT Supervisor Shawn Southern recalls needing to restore a drawing for project engineers, a process which ended up taking two full days to complete because it involved finding a tape that had actually completed a successful backup. Instances like this ultimately made it necessary for St. Thomas Energy Services Inc. to look for a more reliable and cost-effective solution.

About Customer

St. Thomas Energy Services Inc. is an entrepreneurially-minded service provider dedicated to its customers, employees and shareholders. It was voted one of the top five municipal power companies in Ontario by its customers and provides reliable, cost-effective electrical distribution services, traffic signals, street lighting and fibre optic services. It is a subsidiary of St. Thomas Holding Inc., and it is wholly owned by the City of St. Thomas, contributing to the economic success of the community.

Solution

After evaluating the available solutions, St. Thomas Energy Services Inc. purchased the Barracuda Backup Service for its reliability, manageability and price. The Barracuda Backup Service uses a single TCP port used by the agent to manage access to the service. This made product deployment into St. Thomas Energy Services Inc.'s primarily Windows-based network simple and straightforward for Southern and his team. Further, Barracuda Networks’ superior technical support played a pivotal role in helping Southern to restore backups from St. Thomas Energy Service Inc.'s two domain controllers. St. Thomas Energy Services Inc. deployed a single Barracuda Backup Service in its corporate office, but after recent acquisitions, Southern and his team are in the process of examining further deployments across the entire organization.

Impact #1	St. Thomas Energy Services Inc. experienced a significant reduction in the time required to restore data, making the process more efficient and less stressful for the IT team.
Impact #2	The deployment of the Barracuda Backup Service simplified the backup process, reducing the need for constant monitoring and manual intervention.
Impact #3	The company benefited from Barracuda Networks’ superior technical support, which was crucial in restoring backups from domain controllers.

Impact #1

St. Thomas Energy Services Inc. experienced a significant reduction in the time required to restore data, making the process more efficient and less stressful for the IT team.

Impact #2

The deployment of the Barracuda Backup Service simplified the backup process, reducing the need for constant monitoring and manual intervention.

Impact #3

The company benefited from Barracuda Networks’ superior technical support, which was crucial in restoring backups from domain controllers.

Benefit #1	St. Thomas Energy Services Inc. realized a nearly 30 percent cost savings with switching to the Barracuda Backup Service.

Benefit #1

St. Thomas Energy Services Inc. realized a nearly 30 percent cost savings with switching to the Barracuda Backup Service.

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Overview

St. Thomas Energy Services Inc. Conserves Time and Money with Barracuda Backup Service

Operational Impact

Quantitative Benefit