Sage Case Studies St. Joseph Paper and Packaging boosts sales by 16 percent Sage 100 ERP with Sage Mobile Sales is the total package

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	St. Joseph Paper and Packaging boosts sales by 16 percent Sage 100 ERP with Sage Mobile Sales is the total package Sage

St. Joseph Paper and Packaging boosts sales by 16 percent Sage 100 ERP with Sage Mobile Sales is the total package

Sage

Technology Category	Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions	Sales & Marketing Warehouse & Inventory Management
Use Cases	Fleet Management Inventory Management
Services	System Integration
Challenge	St. Joseph Paper and Packaging is a busy distributor with a large and well-stocked warehouse. The company requires tools to effectively and efficiently manage its inventory as well as modern sales tools to enable its sales representatives to close more—and more profitable sales. The company implemented Sage 100 ERP nearly a decade ago, selecting the solution primarily for its strong inventory management and warehousing functionality. The company’s 35,000 square-foot warehouse houses more than 8,500 different items. “We need software that helps us effectively manage all that stock,” says John Giczewski, purchasing manager for St. Joseph Paper and Packaging. “Keeping the right mix of products on hand without costly overstocking is key, and Sage 100 ERP helps us do that. It’s quick and responsive software that provides us with a great deal of insight and control over our inventory.” Read More
About Customer	St. Joseph Paper and Packaging has been distributing paper products, bubble wrap, and pallet strapping supplies to companies in South Bend, Indiana, and the surrounding area for more than 25 years. The company prides itself on providing customers with the total package—quality products backed by the best service, experience, and dependability in the industry. St. Joseph Paper and Packaging expects that same package deal from its enterprise resource planning software—and found it in Sage 100 ERP. The company implemented Sage 100 ERP nearly a decade ago, selecting the solution primarily for its strong inventory management and warehousing functionality. The company’s 35,000 square-foot warehouse houses more than 8,500 different items. Read More
Solution	Sage 100 ERP had been hard at work at St. Joseph Paper and Packaging for several years when the company’s Sage business partner proposed a review of the company’s existing processes and workflows to see if improvements could be made. “We are always looking to move forward and gain efficiencies,” explains Giczewski. “We were reviewing our sales processes, and our business partners suggested Sage Mobile Sales as a way to streamline the processes and empower our sales reps with better access to customer and product information.” Sage Mobile Sales is an intuitive, cloud-based app for touchscreen tablets and laptops** that delivers customer, inventory, and orderrelated data to sales representatives wherever they are working, helping companies improve efficiency, lower costs, and close more sales. “We tested Sage Mobile Sales with one rep,” recalls Giczewski. “It worked just as promised, and now all of our reps are adopting it. In fact, currently more than 50 percent of our orders are initiated in Sage Mobile Sales.” Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Asset Management Systems (EAM)

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Functions

Sales & Marketing

Warehouse & Inventory Management

Use Cases

Fleet Management

Inventory Management

Services

System Integration

Challenge

St. Joseph Paper and Packaging is a busy distributor with a large and well-stocked warehouse. The company requires tools to effectively and efficiently manage its inventory as well as modern sales tools to enable its sales representatives to close more—and more profitable sales. The company implemented Sage 100 ERP nearly a decade ago, selecting the solution primarily for its strong inventory management and warehousing functionality. The company’s 35,000 square-foot warehouse houses more than 8,500 different items. “We need software that helps us effectively manage all that stock,” says John Giczewski, purchasing manager for St. Joseph Paper and Packaging. “Keeping the right mix of products on hand without costly overstocking is key, and Sage 100 ERP helps us do that. It’s quick and responsive software that provides us with a great deal of insight and control over our inventory.”

About Customer

St. Joseph Paper and Packaging has been distributing paper products, bubble wrap, and pallet strapping supplies to companies in South Bend, Indiana, and the surrounding area for more than 25 years. The company prides itself on providing customers with the total package—quality products backed by the best service, experience, and dependability in the industry. St. Joseph Paper and Packaging expects that same package deal from its enterprise resource planning software—and found it in Sage 100 ERP. The company implemented Sage 100 ERP nearly a decade ago, selecting the solution primarily for its strong inventory management and warehousing functionality. The company’s 35,000 square-foot warehouse houses more than 8,500 different items.

Solution

Sage 100 ERP had been hard at work at St. Joseph Paper and Packaging for several years when the company’s Sage business partner proposed a review of the company’s existing processes and workflows to see if improvements could be made. “We are always looking to move forward and gain efficiencies,” explains Giczewski. “We were reviewing our sales processes, and our business partners suggested Sage Mobile Sales as a way to streamline the processes and empower our sales reps with better access to customer and product information.” Sage Mobile Sales is an intuitive, cloud-based app for touchscreen tablets and laptops** that delivers customer, inventory, and orderrelated data to sales representatives wherever they are working, helping companies improve efficiency, lower costs, and close more sales. “We tested Sage Mobile Sales with one rep,” recalls Giczewski. “It worked just as promised, and now all of our reps are adopting it. In fact, currently more than 50 percent of our orders are initiated in Sage Mobile Sales.”

Impact #1	Sales representatives have access to the company’s entire catalog of items in a searchable, relevant fashion.
Impact #2	While viewing one item, they can see related or companion items and introduce customers to those items.
Impact #3	They can also see available quantities, special pricing, and prior purchase history, which previously would have required a phone call.

Impact #1

Sales representatives have access to the company’s entire catalog of items in a searchable, relevant fashion.

Impact #2

While viewing one item, they can see related or companion items and introduce customers to those items.

Impact #3

They can also see available quantities, special pricing, and prior purchase history, which previously would have required a phone call.

Benefit #1	Sales are up by 16 percent in the first year, with 50 percent of orders initiated through Sage Mobile Sales.
Benefit #2	Ninety-five percent of the company’s vendors are paid through electronic payment processing, greatly streamlining the payable process.

Benefit #1

Sales are up by 16 percent in the first year, with 50 percent of orders initiated through Sage Mobile Sales.

Benefit #2

Ninety-five percent of the company’s vendors are paid through electronic payment processing, greatly streamlining the payable process.

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Overview

St. Joseph Paper and Packaging boosts sales by 16 percent Sage 100 ERP with Sage Mobile Sales is the total package

Operational Impact

Quantitative Benefit