EcoOnline Case Studies St George’s Hospital: Enhancing Efficiency and Safety with IoT Solutions

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	St George’s Hospital: Enhancing Efficiency and Safety with IoT Solutions EcoOnline

St George’s Hospital: Enhancing Efficiency and Safety with IoT Solutions

EcoOnline

Applicable Industries	Chemicals Healthcare & Hospitals
Applicable Functions	Facility Management Quality Assurance
Use Cases	Onsite Human Safety Management Personnel Tracking & Monitoring
Services	System Integration Testing & Certification
Challenge	St George’s University Hospital, the largest healthcare provider in Southwest London, was facing challenges in managing the increasing number of contractors on site every day. The hospital's internal departments such as Estates, Facilities, Capital Projects and Medical Engineering were finding it difficult to manage the influx with their existing processes. The hospital was using a paper system that followed a triplicate process that was manually written. This made it difficult and time-consuming to ascertain who was on site and what they were there for. There was also no simple or quick way of determining retrospectively who had been on site and what services they had provided. The hospital was also aware that different disciplines needed to avoid simultaneous work. These challenges were hindering the hospital's Quality and Safety Strategy (2019-2024) which focuses on delivering outstanding care, every time. Read More
About Customer	St George’s University Hospital is the largest healthcare provider in Southwest London, serving a population of 1.3 million people with many services. The hospital also provides care for patients as part of a larger catchment area. The hospital looks after over 9,000 dedicated staff caring for patients around the clock. The hospital's internal departments such as Estates, Facilities, Capital Projects and Medical Engineering utilise the services of numerous contractors on site every day. These services include construction workers, cleaning services, facilities management, and mechanical & electrical (MEP) contractors. Read More
Solution	To ensure safety on site for staff, contractors and patients, St George’s Hospital implemented a dedicated Permit-To-Work solution. This system allowed the hospital to create a portfolio of contractors that is robust, automated to the parameters they require, and commonly adhered to while also maintaining vigilance for avoiding harm on site. The solution also provided the ability to retrospectively review and manage all permits submitted, enabling Health & Safety teams to conduct audits with ease and gather insights. This helped protect workers on site and ensured all safety standards were being met. Each internal department managed their own contractors, and with a single Permit-To-Work solution, contractors were easily identifiable and managed. This included ensuring that contractors had the right insurances, Risk Assessments & Method Statements (RAMs) and qualifications to be on site doing the job they were tasked to complete. Read More Log in to view content
Contents

Applicable Industries

Chemicals

Healthcare & Hospitals

Applicable Functions

Facility Management

Quality Assurance

Use Cases

Onsite Human Safety Management

Personnel Tracking & Monitoring

Services

System Integration

Testing & Certification

Challenge

St George’s University Hospital, the largest healthcare provider in Southwest London, was facing challenges in managing the increasing number of contractors on site every day. The hospital's internal departments such as Estates, Facilities, Capital Projects and Medical Engineering were finding it difficult to manage the influx with their existing processes. The hospital was using a paper system that followed a triplicate process that was manually written. This made it difficult and time-consuming to ascertain who was on site and what they were there for. There was also no simple or quick way of determining retrospectively who had been on site and what services they had provided. The hospital was also aware that different disciplines needed to avoid simultaneous work. These challenges were hindering the hospital's Quality and Safety Strategy (2019-2024) which focuses on delivering outstanding care, every time.

About Customer

St George’s University Hospital is the largest healthcare provider in Southwest London, serving a population of 1.3 million people with many services. The hospital also provides care for patients as part of a larger catchment area. The hospital looks after over 9,000 dedicated staff caring for patients around the clock. The hospital's internal departments such as Estates, Facilities, Capital Projects and Medical Engineering utilise the services of numerous contractors on site every day. These services include construction workers, cleaning services, facilities management, and mechanical & electrical (MEP) contractors.

Solution

To ensure safety on site for staff, contractors and patients, St George’s Hospital implemented a dedicated Permit-To-Work solution. This system allowed the hospital to create a portfolio of contractors that is robust, automated to the parameters they require, and commonly adhered to while also maintaining vigilance for avoiding harm on site. The solution also provided the ability to retrospectively review and manage all permits submitted, enabling Health & Safety teams to conduct audits with ease and gather insights. This helped protect workers on site and ensured all safety standards were being met. Each internal department managed their own contractors, and with a single Permit-To-Work solution, contractors were easily identifiable and managed. This included ensuring that contractors had the right insurances, Risk Assessments & Method Statements (RAMs) and qualifications to be on site doing the job they were tasked to complete.

Impact #1	The implementation of the Permit-To-Work solution at St George’s Hospital has led to a significant decrease in the potential risk of harm to staff, contractors and patients. The new solution has increased safety and productivity, allowing time to be spent on managing the process rather than on paperwork. Teams have been able to redirect time spent completing numerous paper forms to more value-added tasks, ultimately contributing directly to increased health and safety on site. The hospital is now in the process of implementing Sypol, a COSHH Management Solution, to further enhance their management of site workers and adherence to high standards of quality and risk avoidance.

Impact #1

The implementation of the Permit-To-Work solution at St George’s Hospital has led to a significant decrease in the potential risk of harm to staff, contractors and patients. The new solution has increased safety and productivity, allowing time to be spent on managing the process rather than on paperwork. Teams have been able to redirect time spent completing numerous paper forms to more value-added tasks, ultimately contributing directly to increased health and safety on site. The hospital is now in the process of implementing Sypol, a COSHH Management Solution, to further enhance their management of site workers and adherence to high standards of quality and risk avoidance.

Benefit #1	Considerable decrease in the potential risk of harm to staff, contractors and patients
Benefit #2	Increased safety and productivity
Benefit #3	Time saved from managing paper forms redirected to more value-added tasks

Benefit #1

Considerable decrease in the potential risk of harm to staff, contractors and patients

Benefit #2

Increased safety and productivity

Benefit #3

Time saved from managing paper forms redirected to more value-added tasks

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Overview

St George’s Hospital: Enhancing Efficiency and Safety with IoT Solutions

Operational Impact

Quantitative Benefit