Case Studies Spotlight: Shoreline Metro

Edit This Case Study Record

	Spotlight: Shoreline Metro

Spotlight: Shoreline Metro

Technology Category	Analytics & Modeling - Predictive Analytics Functional Applications - Fleet Management Systems (FMS) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Cities & Municipalities Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Shoreline Metro faced several challenges that needed addressing to improve their operational efficiency and environmental impact. Firstly, they needed to gain additional control over revenue hours to optimize their service delivery. Increasing hourly ridership was another critical goal, as it would enhance the overall efficiency and effectiveness of their transportation services. Additionally, Shoreline Metro aimed to reduce their carbon footprint, which required a significant reduction in vehicle usage and emissions. Another challenge was their reliance on maintaining a high vehicle inventory, which was not cost-effective and added to their operational complexities. Lastly, they needed to streamline their data management processes to ensure accurate and timely reporting, which was essential for making informed decisions and improving service quality. Read More
About Customer	Shoreline Metro is a public transportation service provider that operates in the United States. They are responsible for providing reliable and efficient transportation services to the community, ensuring that residents have access to safe and convenient travel options. With a large fleet of vehicles and a significant number of daily riders, Shoreline Metro plays a crucial role in the local transportation infrastructure. Their services are essential for reducing traffic congestion, lowering emissions, and providing an affordable means of transportation for the public. As a large organization with over 1,000 employees, Shoreline Metro is committed to continuous improvement and innovation in their operations to better serve their community. Read More
Solution	To address these challenges, Shoreline Metro implemented several advanced solutions. They adopted the Ecolane DRT scheduling and dispatching software, which provided them with enhanced control over their scheduling and dispatching processes. This software allowed them to optimize their routes and schedules, ensuring that they could meet their service goals more efficiently. Additionally, they implemented the Ecolane Touch Screen MDT software, which improved the communication and coordination between drivers and dispatchers. This technology enabled real-time updates and streamlined the overall operation. Furthermore, Shoreline Metro utilized the Advanced Ecolane Reporting System along with an Ad-hoc reporting tool. These tools provided them with detailed and customizable reports, allowing for better data management and decision-making. The reporting system significantly reduced the time required for generating reports, enabling quicker responses to operational needs and improving overall efficiency. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Cities & Municipalities

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Shoreline Metro faced several challenges that needed addressing to improve their operational efficiency and environmental impact. Firstly, they needed to gain additional control over revenue hours to optimize their service delivery. Increasing hourly ridership was another critical goal, as it would enhance the overall efficiency and effectiveness of their transportation services. Additionally, Shoreline Metro aimed to reduce their carbon footprint, which required a significant reduction in vehicle usage and emissions. Another challenge was their reliance on maintaining a high vehicle inventory, which was not cost-effective and added to their operational complexities. Lastly, they needed to streamline their data management processes to ensure accurate and timely reporting, which was essential for making informed decisions and improving service quality.

About Customer

Shoreline Metro is a public transportation service provider that operates in the United States. They are responsible for providing reliable and efficient transportation services to the community, ensuring that residents have access to safe and convenient travel options. With a large fleet of vehicles and a significant number of daily riders, Shoreline Metro plays a crucial role in the local transportation infrastructure. Their services are essential for reducing traffic congestion, lowering emissions, and providing an affordable means of transportation for the public. As a large organization with over 1,000 employees, Shoreline Metro is committed to continuous improvement and innovation in their operations to better serve their community.

Solution

To address these challenges, Shoreline Metro implemented several advanced solutions. They adopted the Ecolane DRT scheduling and dispatching software, which provided them with enhanced control over their scheduling and dispatching processes. This software allowed them to optimize their routes and schedules, ensuring that they could meet their service goals more efficiently. Additionally, they implemented the Ecolane Touch Screen MDT software, which improved the communication and coordination between drivers and dispatchers. This technology enabled real-time updates and streamlined the overall operation. Furthermore, Shoreline Metro utilized the Advanced Ecolane Reporting System along with an Ad-hoc reporting tool. These tools provided them with detailed and customizable reports, allowing for better data management and decision-making. The reporting system significantly reduced the time required for generating reports, enabling quicker responses to operational needs and improving overall efficiency.

Impact #1	Shoreline Metro experienced a significant reduction in vehicle usage by 25%, which contributed to lower operational costs and reduced environmental impact.
Impact #2	The implementation of the Ecolane software solutions led to an increase in hourly ridership, enhancing the efficiency and effectiveness of their transportation services.
Impact #3	The advanced reporting tools provided by Ecolane allowed Shoreline Metro to decrease vehicle revenue hours, optimizing their resource utilization.

Impact #1

Shoreline Metro experienced a significant reduction in vehicle usage by 25%, which contributed to lower operational costs and reduced environmental impact.

Impact #2

The implementation of the Ecolane software solutions led to an increase in hourly ridership, enhancing the efficiency and effectiveness of their transportation services.

Impact #3

The advanced reporting tools provided by Ecolane allowed Shoreline Metro to decrease vehicle revenue hours, optimizing their resource utilization.

Benefit #1	Reduced vehicle usage by 25%

Benefit #1

Reduced vehicle usage by 25%

Download PDF Version

Overview

Spotlight: Shoreline Metro

Operational Impact

Quantitative Benefit