Case Studies Spotlight: Link Transit

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	Spotlight: Link Transit

Spotlight: Link Transit

Technology Category	Functional Applications - Fleet Management Systems (FMS) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Transportation
Applicable Functions	Field Services Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Link Transit faced several challenges with their outdated technology, including poor mobile data communication, inadequate GPS information, and limited dispatcher capabilities. These issues resulted in subpar public service to outlying communities and inefficient operator feeder services. The organization needed a solution to modernize their operations, improve dispatcher capabilities, and enhance public service delivery. Read More
About Customer	Link Transit is a public transportation provider that serves various communities, including outlying areas. The organization operates a fleet of accessible buses and is committed to providing reliable and efficient transportation services. However, they faced significant challenges due to outdated technology, which hindered their ability to offer high-quality service. By implementing advanced scheduling and dispatching software, Link Transit aimed to overcome these challenges and improve overall service delivery. Read More
Solution	To address these challenges, Link Transit implemented Ecolane's DRT Scheduling and Dispatching Software, hosted by Ecolane. This solution included an advanced reporting system with an ad-hoc reporting tool, a self-service web booking portal, and touch screen MDT software for Android tablets. These tools enabled real-time optimization, automated scheduling, and efficient reporting, significantly improving operational efficiency and customer service. The implementation of Ecolane's software suite allowed Link Transit to modernize their operations, enhance dispatcher capabilities, and provide better service to their communities. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Transportation

Applicable Functions

Field Services

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Link Transit faced several challenges with their outdated technology, including poor mobile data communication, inadequate GPS information, and limited dispatcher capabilities. These issues resulted in subpar public service to outlying communities and inefficient operator feeder services. The organization needed a solution to modernize their operations, improve dispatcher capabilities, and enhance public service delivery.

About Customer

Link Transit is a public transportation provider that serves various communities, including outlying areas. The organization operates a fleet of accessible buses and is committed to providing reliable and efficient transportation services. However, they faced significant challenges due to outdated technology, which hindered their ability to offer high-quality service. By implementing advanced scheduling and dispatching software, Link Transit aimed to overcome these challenges and improve overall service delivery.

Solution

To address these challenges, Link Transit implemented Ecolane's DRT Scheduling and Dispatching Software, hosted by Ecolane. This solution included an advanced reporting system with an ad-hoc reporting tool, a self-service web booking portal, and touch screen MDT software for Android tablets. These tools enabled real-time optimization, automated scheduling, and efficient reporting, significantly improving operational efficiency and customer service. The implementation of Ecolane's software suite allowed Link Transit to modernize their operations, enhance dispatcher capabilities, and provide better service to their communities.

Impact #1	Fully automated scheduling processes, reducing manual intervention and errors.
Impact #2	Real-time optimization of routes and schedules, leading to more efficient operations.
Impact #3	Improved reporting capabilities, allowing for better decision-making and resource allocation.

Impact #1

Fully automated scheduling processes, reducing manual intervention and errors.

Impact #2

Real-time optimization of routes and schedules, leading to more efficient operations.

Impact #3

Improved reporting capabilities, allowing for better decision-making and resource allocation.

Benefit #1	179 one-way trips per weekday achieved.
Benefit #2	1,253 rides per week achieved.
Benefit #3	>97% on-time performance (OTP).

Benefit #1

179 one-way trips per weekday achieved.

Benefit #2

1,253 rides per week achieved.

Benefit #3

>97% on-time performance (OTP).

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Overview

Spotlight: Link Transit

Operational Impact

Quantitative Benefit