Case Studies Spotlight: Arlington

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	Spotlight: Arlington

Spotlight: Arlington

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Real-Time Location System (RTLS)
Services	Software Design & Engineering Services System Integration
Challenge	Arlington faced significant challenges with its outdated, inefficient, and manual scheduling and dispatching system. The reliance on paper manifests led to inaccuracies in on-time percentages and unreliable tracking of drivers. The overall system was user-unfriendly, causing operational inefficiencies and dissatisfaction among users. The need for a more reliable, automated, and user-friendly system was evident to improve the overall efficiency and accuracy of the transportation services. Read More
About Customer	Arlington is a city that required an overhaul of its transportation scheduling and dispatching system. The existing system was outdated and heavily reliant on manual processes, which led to inefficiencies and inaccuracies. The city needed a solution that could automate scheduling, provide real-time optimization, and offer a user-friendly interface for both drivers and customers. The goal was to enhance the overall efficiency and reliability of the transportation services provided to the residents of Arlington. Read More
Solution	To address the challenges, Arlington implemented Ecolane's DRT scheduling and dispatching software. This software provided a comprehensive solution that automated the scheduling process and offered real-time optimization. Additionally, Ecolane's Touch Screen MDT software with turn-by-turn navigation was deployed on Android tablets, enhancing the ease of use for drivers. The solution also included Ecolane Web Self-Service Customer Scheduling, allowing customers to schedule their rides online. The Advanced Ecolane Reporting System, along with the Ad-hoc Reporting Tool, provided detailed insights and reporting capabilities, further improving the operational efficiency of the transportation services. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Real-Time Location System (RTLS)

Services

Software Design & Engineering Services

System Integration

Challenge

Arlington faced significant challenges with its outdated, inefficient, and manual scheduling and dispatching system. The reliance on paper manifests led to inaccuracies in on-time percentages and unreliable tracking of drivers. The overall system was user-unfriendly, causing operational inefficiencies and dissatisfaction among users. The need for a more reliable, automated, and user-friendly system was evident to improve the overall efficiency and accuracy of the transportation services.

About Customer

Arlington is a city that required an overhaul of its transportation scheduling and dispatching system. The existing system was outdated and heavily reliant on manual processes, which led to inefficiencies and inaccuracies. The city needed a solution that could automate scheduling, provide real-time optimization, and offer a user-friendly interface for both drivers and customers. The goal was to enhance the overall efficiency and reliability of the transportation services provided to the residents of Arlington.

Solution

To address the challenges, Arlington implemented Ecolane's DRT scheduling and dispatching software. This software provided a comprehensive solution that automated the scheduling process and offered real-time optimization. Additionally, Ecolane's Touch Screen MDT software with turn-by-turn navigation was deployed on Android tablets, enhancing the ease of use for drivers. The solution also included Ecolane Web Self-Service Customer Scheduling, allowing customers to schedule their rides online. The Advanced Ecolane Reporting System, along with the Ad-hoc Reporting Tool, provided detailed insights and reporting capabilities, further improving the operational efficiency of the transportation services.

Impact #1	The implementation of Ecolane's solutions led to fully automated scheduling, eliminating the need for manual processes and reducing the chances of errors.
Impact #2	Real-time optimization ensured that the scheduling and dispatching were efficient and accurate, improving the overall reliability of the transportation services.
Impact #3	The web-based solution and the fully automated mobile app provided a user-friendly interface for both drivers and customers, enhancing the overall user experience.

Impact #1

The implementation of Ecolane's solutions led to fully automated scheduling, eliminating the need for manual processes and reducing the chances of errors.

Impact #2

Real-time optimization ensured that the scheduling and dispatching were efficient and accurate, improving the overall reliability of the transportation services.

Impact #3

The web-based solution and the fully automated mobile app provided a user-friendly interface for both drivers and customers, enhancing the overall user experience.

Benefit #1	Achieved over 97% On-Time Performance (OTP).
Benefit #2	Completed 430 one-way trips per weekday.
Benefit #3	Achieved 2,150 rides per week.

Benefit #1

Achieved over 97% On-Time Performance (OTP).

Benefit #2

Completed 430 one-way trips per weekday.

Benefit #3

Achieved 2,150 rides per week.

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Overview

Spotlight: Arlington

Operational Impact

Quantitative Benefit