Bandwidth Case Studies Spirit Needed More Reliability and Efficiency Than They Were Getting From Their Existing Provider

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	Spirit Needed More Reliability and Efficiency Than They Were Getting From Their Existing Provider Bandwidth

Spirit Needed More Reliability and Efficiency Than They Were Getting From Their Existing Provider

Bandwidth

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Telecommunications
Applicable Functions	Business Operation
Use Cases	Public Warning & Emergency Response Remote Collaboration
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Spirit Telecom, a company that prides itself in providing reliable, flexible, and responsive solutions to their customers on their private fiber-based network, had become dissatisfied with their existing 9-1-1 partner. They were in search of a more reliable and cost-effective alternative. The company was looking for a solution that could seamlessly integrate with their systems, provide real-time address validation against multiple data sources, auto-correction, and managed ALI database population. They also wanted a solution that could reduce the time required for moves, adds, changes, and migrating records from one service to the other. Read More
About Customer	Spirit Telecom is a telecommunications company that provides solutions that are reliable, flexible, and responsive to their customer needs. They operate on a private fiber-based network, ensuring high-quality service delivery. The company prides itself on its ability to provide solutions anywhere, anytime. However, they had become dissatisfied with their existing 9-1-1 partner and were in search of a more reliable and cost-effective alternative. They needed a solution that could seamlessly integrate with their systems, provide real-time address validation against multiple data sources, auto-correction, and managed ALI database population. Read More
Solution	Bandwidth provided Spirit with a full suite of emergency services within six weeks. They benefited from the use of Bandwidth's browser-based portal for provisioning and real-time status updates. The portal also provided on-demand reports and the ability to verify that their emergency service addresses were loaded and accurate. Bandwidth also provided a step-by-step migration path to bridge the gap from their wire-line infrastructure to IP-based, Nomadic 9-1-1 services. Bandwidth's automatic location information (ALI) management integrated seamlessly with Spirit’s systems, providing real-time address validation against multiple data sources, auto-correction, and managed ALI database population. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Use Cases

Public Warning & Emergency Response

Remote Collaboration

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Spirit Telecom, a company that prides itself in providing reliable, flexible, and responsive solutions to their customers on their private fiber-based network, had become dissatisfied with their existing 9-1-1 partner. They were in search of a more reliable and cost-effective alternative. The company was looking for a solution that could seamlessly integrate with their systems, provide real-time address validation against multiple data sources, auto-correction, and managed ALI database population. They also wanted a solution that could reduce the time required for moves, adds, changes, and migrating records from one service to the other.

About Customer

Spirit Telecom is a telecommunications company that provides solutions that are reliable, flexible, and responsive to their customer needs. They operate on a private fiber-based network, ensuring high-quality service delivery. The company prides itself on its ability to provide solutions anywhere, anytime. However, they had become dissatisfied with their existing 9-1-1 partner and were in search of a more reliable and cost-effective alternative. They needed a solution that could seamlessly integrate with their systems, provide real-time address validation against multiple data sources, auto-correction, and managed ALI database population.

Solution

Bandwidth provided Spirit with a full suite of emergency services within six weeks. They benefited from the use of Bandwidth's browser-based portal for provisioning and real-time status updates. The portal also provided on-demand reports and the ability to verify that their emergency service addresses were loaded and accurate. Bandwidth also provided a step-by-step migration path to bridge the gap from their wire-line infrastructure to IP-based, Nomadic 9-1-1 services. Bandwidth's automatic location information (ALI) management integrated seamlessly with Spirit’s systems, providing real-time address validation against multiple data sources, auto-correction, and managed ALI database population.

Impact #1	Seamless integration of Bandwidth's automatic location information (ALI) management with Spirit’s systems.
Impact #2	Real-time address validation against multiple data sources.
Impact #3	Auto-correction and managed ALI database population.

Impact #1

Seamless integration of Bandwidth's automatic location information (ALI) management with Spirit’s systems.

Impact #2

Real-time address validation against multiple data sources.

Impact #3

Auto-correction and managed ALI database population.

Benefit #1	Implementation of full suite of emergency services within 6 weeks.

Benefit #1

Implementation of full suite of emergency services within 6 weeks.

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Overview

Spirit Needed More Reliability and Efficiency Than They Were Getting From Their Existing Provider

Operational Impact

Quantitative Benefit