To break the technical administration cycle, the SPAR ICS team looked to move away from traditional infrastructure and application maintenance, instead of focusing on a service-oriented architecture. SPAR ICS sought a partner able to provide a complete managed infrastructure environment that it could access on a pay-as-you-grow, pay-for-what-you-use basis.
This change in a strategy aimed to remove the technical burden from its own staff, who would then be free to work closely with the business units on developing innovative retail solutions. Additionally, SPAR ICS saw that partnering with a service provider offered the opportunity to eliminate capital expenditure (capex) on physical systems, paying for computing and storage capacity as an operational expense (opex).
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