Itron Case Studies Southern Connecticut Gas

	Southern Connecticut Gas Itron

Southern Connecticut Gas

Itron

Technology Category	Sensors - Utility Meters
Applicable Industries	Utilities
Applicable Functions	Business Operation
Use Cases	Advanced Metering Infrastructure
Challenge	SCG wanted Itron to modernize and manage its Advanced Metering Infrastructure system, helping the company optimize the delivery of natural gas, improve customer service and streamline business operations. SCG wanted the system to be scaled for customer growth, providing hourly reads for all customers, and offer remote shutoff and enhanced security features. Read More
About Customer	The Southern Connecticut Gas Company (SCG) is a natural gas distribution company that delivers natural gas and energy services to more than 185,000 residential, commercial and industrial customers along or near the Long Island Sound shoreline. Read More
Customer Name	The Southern Connecticut Gas Company (SCG) Read More
Solution	Itron installed the network and is responsible for maintenance of the entire system, including monitoring reads from 220,000 Itron gas communication modules and AMI network infrastructure. Solution Assessment - Type: M2M - Maturity: Medium (technology has been on the market for <5 years) Software Components - Itron Total AMI Package Read More Log in to view content
Contents

Technology Category

Sensors - Utility Meters

Applicable Industries

Utilities

Applicable Functions

Business Operation

Use Cases

Advanced Metering Infrastructure

Challenge

SCG wanted Itron to modernize and manage its Advanced Metering Infrastructure system, helping the company optimize the delivery of natural gas, improve customer service and streamline business operations. SCG wanted the system to be scaled for customer growth, providing hourly reads for all customers, and offer remote shutoff and enhanced security features.

About Customer

The Southern Connecticut Gas Company (SCG) is a natural gas distribution company that delivers natural gas and energy services to more than 185,000 residential, commercial and industrial customers along or near the Long Island Sound shoreline.

Customer Name

The Southern Connecticut Gas Company (SCG)

Solution

Itron installed the network and is responsible for maintenance of the entire system, including monitoring reads from 220,000 Itron gas communication modules and AMI network infrastructure.

Solution Assessment
- Type: M2M
- Maturity: Medium (technology has been on the market for <5 years)

Software Components
- Itron Total AMI Package

Impact #1	[Cost Reduction - IT] Total Cost of Ownership is lowered by not having to set up new IT infrastructure, including network experts, provided a quicker implementation.

Impact #1

[Cost Reduction - IT]
Total Cost of Ownership is lowered by not having to set up new IT infrastructure, including network experts, provided a quicker implementation.

Benefit #1	Itron’s managed services agreement guarantees 99% application availability, file delivery, field network device repair and replacement, and the network assures a 99.8% daily read rate for daily demand metering.

Benefit #1

Itron’s managed services agreement guarantees 99%
application availability, file delivery, field network device repair
and replacement, and the network assures a 99.8% daily
read rate for daily demand metering.

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Overview

Southern Connecticut Gas

Operational Impact

Quantitative Benefit