Twilio Case Studies SmartRent's IoT Solution for Property Management: A Case Study

	SmartRent's IoT Solution for Property Management: A Case Study Twilio

SmartRent's IoT Solution for Property Management: A Case Study

Twilio

Technology Category	Application Infrastructure & Middleware - Middleware, SDKs & Libraries Networks & Connectivity - Cellular
Applicable Industries	Buildings Equipment & Machinery
Applicable Functions	Maintenance Quality Assurance
Use Cases	Smart Campus Smart Lighting
Services	System Integration Testing & Certification
Challenge	The demand for smart technology in rental properties is increasing, particularly among younger renters. Property managers are under pressure to provide smart apartments with digital amenities, but face several challenges. Managing properties is a daily headache, with every resident or building issue adding to expensive, manual operations. There is a constant churn of tenants with rising expectations of a smart home equipped with smart tech. However, most apartment communities do not have reliable internet connections across the property to provide the network availability needed for smart tech solutions. Additionally, property managers often lack the time to roll out smart tech solutions. They need a DIY frictionless solution that can quickly and easily scale across hundreds of units. Read More
About Customer	SmartRent's customers are property managers who are looking to provide enhanced tenant experiences through smart technology. These property managers are dealing with a constant churn of tenants who have rising expectations for smart home amenities. However, they often lack the time and resources to implement these technologies themselves. They need a solution that is easy to deploy, reliable, and scalable across multiple units. SmartRent's solution is designed to meet these needs, providing a turn-key smart home solution that can be easily managed through a single enterprise application. Read More
Solution	SmartRent provides a smart home solution that is fast and hassle-free to deploy for property managers. With KORE’s cellular connectivity bundled in, property managers don’t need to worry about spotty internet coverage. SmartRent outfits each property with smart devices like connected locks, thermostats, and sensors, all of which are connected to SmartRent’s hub inside the property via Z-Wave technology. The hub uses Super SIM to connect to the internet and transmit data from the smart home to the cloud so tenants can access it from anywhere. This allows tenants to control and automate many critical aspects of their daily life, like access, lighting, and heating. The system activation time has been dramatically reduced, and if the property staff wants to install themselves, they can power on the hub and the entire system is online, paired and controllable in less than a minute. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Networks & Connectivity - Cellular

Applicable Industries

Buildings

Equipment & Machinery

Applicable Functions

Maintenance

Quality Assurance

Use Cases

Smart Campus

Smart Lighting

Services

System Integration

Testing & Certification

Challenge

The demand for smart technology in rental properties is increasing, particularly among younger renters. Property managers are under pressure to provide smart apartments with digital amenities, but face several challenges. Managing properties is a daily headache, with every resident or building issue adding to expensive, manual operations. There is a constant churn of tenants with rising expectations of a smart home equipped with smart tech. However, most apartment communities do not have reliable internet connections across the property to provide the network availability needed for smart tech solutions. Additionally, property managers often lack the time to roll out smart tech solutions. They need a DIY frictionless solution that can quickly and easily scale across hundreds of units.

About Customer

SmartRent's customers are property managers who are looking to provide enhanced tenant experiences through smart technology. These property managers are dealing with a constant churn of tenants who have rising expectations for smart home amenities. However, they often lack the time and resources to implement these technologies themselves. They need a solution that is easy to deploy, reliable, and scalable across multiple units. SmartRent's solution is designed to meet these needs, providing a turn-key smart home solution that can be easily managed through a single enterprise application.

Solution

SmartRent provides a smart home solution that is fast and hassle-free to deploy for property managers. With KORE’s cellular connectivity bundled in, property managers don’t need to worry about spotty internet coverage. SmartRent outfits each property with smart devices like connected locks, thermostats, and sensors, all of which are connected to SmartRent’s hub inside the property via Z-Wave technology. The hub uses Super SIM to connect to the internet and transmit data from the smart home to the cloud so tenants can access it from anywhere. This allows tenants to control and automate many critical aspects of their daily life, like access, lighting, and heating. The system activation time has been dramatically reduced, and if the property staff wants to install themselves, they can power on the hub and the entire system is online, paired and controllable in less than a minute.

Impact #1	The implementation of SmartRent's solution has led to significant operational benefits for property managers. The system's ease of installation and activation allows property managers to quickly scale the solution across a large portfolio, saving time and resources. The solution's reliable connectivity, provided by Super SIM, ensures that the system is always online and accessible, providing real-time monitoring and alerts. This has increased the trust of customers and tenants in the reliability of the solution. Furthermore, the ability to control network quality has allowed SmartRent to expand to new geographic regions, including Canada, Europe, and Asia. Looking forward, SmartRent plans to leverage air quality monitors, thermostats, lighting, and air purifiers to create healthier indoor environments, further enhancing the tenant experience.

Impact #1

The implementation of SmartRent's solution has led to significant operational benefits for property managers. The system's ease of installation and activation allows property managers to quickly scale the solution across a large portfolio, saving time and resources. The solution's reliable connectivity, provided by Super SIM, ensures that the system is always online and accessible, providing real-time monitoring and alerts. This has increased the trust of customers and tenants in the reliability of the solution. Furthermore, the ability to control network quality has allowed SmartRent to expand to new geographic regions, including Canada, Europe, and Asia. Looking forward, SmartRent plans to leverage air quality monitors, thermostats, lighting, and air purifiers to create healthier indoor environments, further enhancing the tenant experience.

Benefit #1	850,000+ IoT devices deployed
Benefit #2	1,000+ new multifamily communities served during COVID-19
Benefit #3	System activation time reduced to less than 1 minute

Benefit #1

850,000+ IoT devices deployed

Benefit #2

1,000+ new multifamily communities served during COVID-19

Benefit #3

System activation time reduced to less than 1 minute

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Overview

SmartRent's IoT Solution for Property Management: A Case Study

Operational Impact

Quantitative Benefit