RingCentral
Case Studies
Smart Warehousing Enhances Communication and Efficiency with RingCentral
Overview
Smart Warehousing Enhances Communication and Efficiency with RingCentralRingCentral |
Functional Applications - Inventory Management Systems Functional Applications - Warehouse Management Systems (WMS) | |
Buildings Telecommunications | |
Warehouse & Inventory Management | |
Inventory Management Predictive Replenishment | |
System Integration | |
Operational Impact
The implementation of RingCentral Office has resulted in significant operational improvements for Smart Warehousing. The system has enabled employees to deliver outstanding service, regardless of their location. The advanced call handling and forwarding settings have resulted in fewer missed calls and increased the likelihood that a customer will reach a live person rather than having to leave a message. The ability to extension dial, access the company directory and voicemail, forward and park calls, and use conference calling from any device has provided unrivaled flexibility and freedom for Smart Warehousing’s mobile workforce. This has not only improved internal communication but also enhanced the company's customer service. | |