Solera Case Studies Small Dealer, Long Reach

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	Small Dealer, Long Reach Solera

Small Dealer, Long Reach

Solera

Technology Category	Sensors - GPS
Applicable Industries	Automotive
Applicable Functions	Sales & Marketing
Use Cases	Track & Trace of Assets
Services	System Integration
Challenge	Double H Auto Exchange, a small car dealership in Queen Creek, Arizona, has been in business since 1999. The dealership sells about 19 units per month, mostly through buy here pay here (BHPH) financing. From the very beginning, the dealership has placed GPS devices on its cars, following the advice of a board member of the Arizona Independent Auto Dealers Association (AIADA). The board member recommended GoldStar, a leading GPS provider in the used car industry. Despite this, the dealership faced challenges as it grew and took on more risk, leading to an increase in repossessions. Read More
About Customer	Double H Auto Exchange is a small car dealership located in Queen Creek, Arizona, less than an hour’s drive from Phoenix. The dealership, which has been in business since 1999, sells about 19 units per month, mostly through buy here pay here (BHPH) financing. The dealership is run by Jared Halsted, who has been in the car business since 1999 and opened the doors at Double H in 2014. In addition to running the dealership, Jared also sits on the board of directors for the Arizona Independent Auto Dealers Association (AIADA), a constituency consisting of approximately 5,400 used car dealers. Read More
Solution	GoldStar's GPS technology has helped Double H Auto Exchange enhance payment collections, curb late payments and defaults, minimize impound storage fees and reconditioning costs, and uncover new profit streams. The dealership started with an order of 10 GoldStar GPS devices and has since expanded to tracking anywhere from 100 to 120 vehicles in its portfolio at any given time. The GPS technology allows the dealership to easily locate and repossess vehicles when necessary, ensuring that it never loses a car. Read More Log in to view content
Contents

Technology Category

Sensors - GPS

Applicable Industries

Automotive

Applicable Functions

Sales & Marketing

Use Cases

Track & Trace of Assets

Services

System Integration

Challenge

Double H Auto Exchange, a small car dealership in Queen Creek, Arizona, has been in business since 1999. The dealership sells about 19 units per month, mostly through buy here pay here (BHPH) financing. From the very beginning, the dealership has placed GPS devices on its cars, following the advice of a board member of the Arizona Independent Auto Dealers Association (AIADA). The board member recommended GoldStar, a leading GPS provider in the used car industry. Despite this, the dealership faced challenges as it grew and took on more risk, leading to an increase in repossessions.

About Customer

Double H Auto Exchange is a small car dealership located in Queen Creek, Arizona, less than an hour’s drive from Phoenix. The dealership, which has been in business since 1999, sells about 19 units per month, mostly through buy here pay here (BHPH) financing. The dealership is run by Jared Halsted, who has been in the car business since 1999 and opened the doors at Double H in 2014. In addition to running the dealership, Jared also sits on the board of directors for the Arizona Independent Auto Dealers Association (AIADA), a constituency consisting of approximately 5,400 used car dealers.

Solution

GoldStar's GPS technology has helped Double H Auto Exchange enhance payment collections, curb late payments and defaults, minimize impound storage fees and reconditioning costs, and uncover new profit streams. The dealership started with an order of 10 GoldStar GPS devices and has since expanded to tracking anywhere from 100 to 120 vehicles in its portfolio at any given time. The GPS technology allows the dealership to easily locate and repossess vehicles when necessary, ensuring that it never loses a car.

Impact #1	The dealership has never lost a car thanks to the GPS technology.
Impact #2	The GPS technology has allowed the dealership to expand its business beyond its local community.
Impact #3	The dealership has maintained positive relationships with its customers, leading to only about 10 percent to 15 percent of its portfolio resulting in repossession every year.

Impact #1

The dealership has never lost a car thanks to the GPS technology.

Impact #2

The GPS technology has allowed the dealership to expand its business beyond its local community.

Impact #3

The dealership has maintained positive relationships with its customers, leading to only about 10 percent to 15 percent of its portfolio resulting in repossession every year.

Benefit #1	The dealership tracks anywhere from 100 to 120 vehicles in its portfolio at any given time.
Benefit #2	The dealership sells about 19 units per month.

Benefit #1

The dealership tracks anywhere from 100 to 120 vehicles in its portfolio at any given time.

Benefit #2

The dealership sells about 19 units per month.

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Overview

Small Dealer, Long Reach

Operational Impact

Quantitative Benefit