Sage Case Studies SkyGolf® Scores a Hole-in-One With Sage 500 ERP and Sage SalesLogix

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	SkyGolf® Scores a Hole-in-One With Sage 500 ERP and Sage SalesLogix Sage

SkyGolf® Scores a Hole-in-One With Sage 500 ERP and Sage SalesLogix

Sage

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration
Challenge	SkyGolf, a busy distributor, needed a sophisticated solution to optimize its distribution and customer service operations. The company prides itself on efficient order handling, and its high volume of orders tests that capability daily. Each SkyCaddie unit is serialized, and that serial number becomes the key data element that enables the company to track the unit from receipt through distribution all the way to retail purchase, service, and repair. As retail customers purchase a new unit and register it online, that data flows into Sage SalesLogix, completing the cycle. Read More
About Customer	SkyHawke Technologies, LLC, operating as SkyGolf®, makes the world’s leading golf rangefinder—SkyCaddie®. While competitors rely on outdated satellite and aerial images for their GPS maps, SkyGolf’s mappers walk every course using survey-grade equipment for the most complete and reliable course information available. Over the last 10 years, SkyGolf has had to continuously hone and perfect its products, processes, and services to manage its exponential growth worldwide. This growth required enterprise-level tools, which is why SkyGolf selected Sage 500 ERP* and Sage SalesLogix to keep its operations in full swing. Read More
Solution	SkyGolf selected Sage 500 ERP and Sage SalesLogix as its integrated business management solution. The flexibility and open database structure of both Sage 500 ERP and Sage SalesLogix make it possible to design and implement a tailored and comprehensive business management solution. Both products offer advanced customization options, and SkyGolf has taken advantage of the customization options to build an ideal solution. Using the barcode functionality inherent in Sage 500 ERP, the company’s warehouse employees scan picking sheets, items, and serial numbers as they pick, pack, and ship. A sophisticated UPS® integration application, developed by the company’s Sage Authorized Partner, has proven to be a step-saver; it captures the package’s tracking number and writes it into the Sage 500 ERP database and automatically generates an email informing the customer of the details of their shipment. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Challenge

SkyGolf, a busy distributor, needed a sophisticated solution to optimize its distribution and customer service operations. The company prides itself on efficient order handling, and its high volume of orders tests that capability daily. Each SkyCaddie unit is serialized, and that serial number becomes the key data element that enables the company to track the unit from receipt through distribution all the way to retail purchase, service, and repair. As retail customers purchase a new unit and register it online, that data flows into Sage SalesLogix, completing the cycle.

About Customer

SkyHawke Technologies, LLC, operating as SkyGolf®, makes the world’s leading golf rangefinder—SkyCaddie®. While competitors rely on outdated satellite and aerial images for their GPS maps, SkyGolf’s mappers walk every course using survey-grade equipment for the most complete and reliable course information available. Over the last 10 years, SkyGolf has had to continuously hone and perfect its products, processes, and services to manage its exponential growth worldwide. This growth required enterprise-level tools, which is why SkyGolf selected Sage 500 ERP* and Sage SalesLogix to keep its operations in full swing.

Solution

SkyGolf selected Sage 500 ERP and Sage SalesLogix as its integrated business management solution. The flexibility and open database structure of both Sage 500 ERP and Sage SalesLogix make it possible to design and implement a tailored and comprehensive business management solution. Both products offer advanced customization options, and SkyGolf has taken advantage of the customization options to build an ideal solution. Using the barcode functionality inherent in Sage 500 ERP, the company’s warehouse employees scan picking sheets, items, and serial numbers as they pick, pack, and ship. A sophisticated UPS® integration application, developed by the company’s Sage Authorized Partner, has proven to be a step-saver; it captures the package’s tracking number and writes it into the Sage 500 ERP database and automatically generates an email informing the customer of the details of their shipment.

Impact #1	The integrated solution improves service by making current data available to all.
Impact #2	Streamlined order processing saves time and money.
Impact #3	SkyGolf has a complete picture of the lifecycle of each unit and can see precisely when a device was made, what pro shop it was sold to, which customer ultimately purchased it, what course data they have downloaded, if the unit was ever serviced, and what that service consisted of.

Impact #1

The integrated solution improves service by making current data available to all.

Impact #2

Streamlined order processing saves time and money.

Impact #3

SkyGolf has a complete picture of the lifecycle of each unit and can see precisely when a device was made, what pro shop it was sold to, which customer ultimately purchased it, what course data they have downloaded, if the unit was ever serviced, and what that service consisted of.

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Overview

SkyGolf® Scores a Hole-in-One With Sage 500 ERP and Sage SalesLogix

Operational Impact