Jitterbit Case Studies Skullcandy Case Study

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	Skullcandy Case Study Jitterbit

Skullcandy Case Study

Jitterbit

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Electronics Retail
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Supply Chain Visibility Inventory Management
Services	System Integration Data Science Services
Challenge	Skullcandy, a leading audio brand, was facing challenges with its data management and business processes. The company had been using ad hoc methods to share information between its ERP, web stores, and shipping partners. This approach was proving to be too time-consuming and prone to errors. The company needed to connect its SAP ByDesign system with storefronts and shipping providers to enable visibility between SAP ByDesign, Magento, webshops, and 3PLs. They also needed to interface with SPS Commerce EDI orders from big box retailers like Best Buy and Target. Read More
About Customer	Skullcandy is a leading audio brand that reflects the collision of the music, fashion, and action sports lifestyles. The company's products are sold in the United States and in more than 70 other countries around the world. Skullcandy was founded in 2003 by Rick Alden, the creator of several successful action sports companies and a lifelong industry enthusiast. The company had been using ad hoc methods to share information between its ERP, web stores, and shipping partners. However, this approach was proving to be too time-consuming and prone to errors. Read More
Solution	Skullcandy decided to take ownership of their data management and business processes by deploying a standardized integration platform. They chose Jitterbit because it offered the most powerful and flexible solution during a product evaluation. Using Jitterbit, Skullcandy successfully integrated their key 3PL warehouses owned by UPS and DHL with their SAP by Design ERP application in a matter of weeks. The company next used Jitterbit to create a standard interface for consuming orders from their various web stores, including eBay, Amazon.com, and their own Magento-based stores on skullcandy.com. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Electronics

Retail

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Supply Chain Visibility

Inventory Management

Services

System Integration

Data Science Services

Challenge

Skullcandy, a leading audio brand, was facing challenges with its data management and business processes. The company had been using ad hoc methods to share information between its ERP, web stores, and shipping partners. This approach was proving to be too time-consuming and prone to errors. The company needed to connect its SAP ByDesign system with storefronts and shipping providers to enable visibility between SAP ByDesign, Magento, webshops, and 3PLs. They also needed to interface with SPS Commerce EDI orders from big box retailers like Best Buy and Target.

About Customer

Skullcandy is a leading audio brand that reflects the collision of the music, fashion, and action sports lifestyles. The company's products are sold in the United States and in more than 70 other countries around the world. Skullcandy was founded in 2003 by Rick Alden, the creator of several successful action sports companies and a lifelong industry enthusiast. The company had been using ad hoc methods to share information between its ERP, web stores, and shipping partners. However, this approach was proving to be too time-consuming and prone to errors.

Solution

Skullcandy decided to take ownership of their data management and business processes by deploying a standardized integration platform. They chose Jitterbit because it offered the most powerful and flexible solution during a product evaluation. Using Jitterbit, Skullcandy successfully integrated their key 3PL warehouses owned by UPS and DHL with their SAP by Design ERP application in a matter of weeks. The company next used Jitterbit to create a standard interface for consuming orders from their various web stores, including eBay, Amazon.com, and their own Magento-based stores on skullcandy.com.

Impact #1	Standardized integration moved critical data operations in-house.
Impact #2	Complete data visibility across applications and partners.
Impact #3	New storefronts and 3PLs take hours, not weeks to onboard.

Impact #1

Standardized integration moved critical data operations in-house.

Impact #2

Complete data visibility across applications and partners.

Impact #3

New storefronts and 3PLs take hours, not weeks to onboard.

Benefit #1	Reduced time to onboard new storefronts and 3PLs from weeks to hours.
Benefit #2	Real-time detection of order errors that previously took a day to discover.

Benefit #1

Reduced time to onboard new storefronts and 3PLs from weeks to hours.

Benefit #2

Real-time detection of order errors that previously took a day to discover.

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Overview

Skullcandy Case Study

Operational Impact

Quantitative Benefit