AuraQuantic Case Studies SISA's Rapid Digital Transformation with AuraQuantic No-Code Platform

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	SISA's Rapid Digital Transformation with AuraQuantic No-Code Platform AuraQuantic

SISA's Rapid Digital Transformation with AuraQuantic No-Code Platform

AuraQuantic

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Robots - Autonomous Guided Vehicles (AGV)
Applicable Industries	Automotive Healthcare & Hospitals
Applicable Functions	Maintenance Product Research & Development
Use Cases	Usage-Based Insurance Vehicle Performance Monitoring
Services	System Integration Training
Challenge	SISA, an insurance and investment company based in El Salvador, embarked on an ambitious digital transformation project in 2017. The company aimed to optimize its business processes using the AuraQuantic no-code platform. However, the COVID-19 pandemic significantly impacted SISA's plans, forcing the company to implement many of its projects within a tight timeframe of just three months. The company's top priority was to ensure optimal service levels for its customers and its extensive network of agents across the country. The pandemic also necessitated a shift to remote work, which presented additional challenges in terms of maintaining productivity and meeting new market needs. Read More
About Customer	SISA is an insurance and investment company founded in 1962 in El Salvador. The company provides protection for natural and juridical persons through a wide range of insurance policies. With 60 years of experience and a commitment to customer care excellence, SISA has established itself as a leader in the insurance sector. The company embarked on a digital transformation journey in 2017, aiming to optimize its business processes using the AuraQuantic no-code platform. SISA's customer base includes individuals and businesses, and the company also works with a wide network of agents distributed throughout the country. Read More
Solution	SISA leveraged the AuraQuantic no-code platform's flexibility and rapid application creation capabilities to adapt to the new working conditions. The platform enabled SISA's staff to continue their work remotely, meeting the new market needs that had arisen due to the pandemic. SISA implemented new processes that expedited document management and reduced waiting times for commission payments. A Guest Portal was also activated to facilitate online procedures and eliminate unnecessary travel for employees, agents, and customers. The AuraQuantic Training School provided crucial support, training SISA project leaders and all personnel involved in the project. The platform also allowed SISA to automate various processes, including vehicle claims, agent commissions, policy quotes and issuance, and healthcare claims. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Robots - Autonomous Guided Vehicles (AGV)

Applicable Industries

Automotive

Healthcare & Hospitals

Applicable Functions

Maintenance

Product Research & Development

Use Cases

Usage-Based Insurance

Vehicle Performance Monitoring

Services

System Integration

Training

Challenge

SISA, an insurance and investment company based in El Salvador, embarked on an ambitious digital transformation project in 2017. The company aimed to optimize its business processes using the AuraQuantic no-code platform. However, the COVID-19 pandemic significantly impacted SISA's plans, forcing the company to implement many of its projects within a tight timeframe of just three months. The company's top priority was to ensure optimal service levels for its customers and its extensive network of agents across the country. The pandemic also necessitated a shift to remote work, which presented additional challenges in terms of maintaining productivity and meeting new market needs.

About Customer

SISA is an insurance and investment company founded in 1962 in El Salvador. The company provides protection for natural and juridical persons through a wide range of insurance policies. With 60 years of experience and a commitment to customer care excellence, SISA has established itself as a leader in the insurance sector. The company embarked on a digital transformation journey in 2017, aiming to optimize its business processes using the AuraQuantic no-code platform. SISA's customer base includes individuals and businesses, and the company also works with a wide network of agents distributed throughout the country.

Solution

SISA leveraged the AuraQuantic no-code platform's flexibility and rapid application creation capabilities to adapt to the new working conditions. The platform enabled SISA's staff to continue their work remotely, meeting the new market needs that had arisen due to the pandemic. SISA implemented new processes that expedited document management and reduced waiting times for commission payments. A Guest Portal was also activated to facilitate online procedures and eliminate unnecessary travel for employees, agents, and customers. The AuraQuantic Training School provided crucial support, training SISA project leaders and all personnel involved in the project. The platform also allowed SISA to automate various processes, including vehicle claims, agent commissions, policy quotes and issuance, and healthcare claims.

Impact #1	The implementation of the AuraQuantic no-code platform and the subsequent digital transformation brought numerous benefits to SISA, its agents, and its customers. Customers can now initiate procedures automatically from any device and at any time, improving the user experience and reducing process times. The introduction of electronic payment has reduced direct interaction with customers and agents, resulting in faster responses, saving unnecessary travel, and immediate payments. The inclusion of health providers in the processes has also streamlined procedures, with all data registered in the SISA system for subsequent processing. The use of the AuraQuantic Platform has empowered SISA to increase productivity and accelerate application development, positioning the company for continued success in the digital age.

Impact #1

The implementation of the AuraQuantic no-code platform and the subsequent digital transformation brought numerous benefits to SISA, its agents, and its customers. Customers can now initiate procedures automatically from any device and at any time, improving the user experience and reducing process times. The introduction of electronic payment has reduced direct interaction with customers and agents, resulting in faster responses, saving unnecessary travel, and immediate payments. The inclusion of health providers in the processes has also streamlined procedures, with all data registered in the SISA system for subsequent processing. The use of the AuraQuantic Platform has empowered SISA to increase productivity and accelerate application development, positioning the company for continued success in the digital age.

Benefit #1	96% reduction in response times for automobile policy issuance
Benefit #2	100% elimination of the need to travel for automobile policies
Benefit #3	100% elimination of the use of paper for automobile policies

Benefit #1

96% reduction in response times for automobile policy issuance

Benefit #2

100% elimination of the need to travel for automobile policies

Benefit #3

100% elimination of the use of paper for automobile policies

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Overview

SISA's Rapid Digital Transformation with AuraQuantic No-Code Platform

Operational Impact

Quantitative Benefit