Scandit Case Studies Simplifying Order Entry with Smart Device Scanning: A Case Study on Cardinal Health

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	Simplifying Order Entry with Smart Device Scanning: A Case Study on Cardinal Health Scandit

Simplifying Order Entry with Smart Device Scanning: A Case Study on Cardinal Health

Scandit

Technology Category	Sensors - Barcode Readers Sensors - Lidar & Lazer Scanners
Applicable Industries	Healthcare & Hospitals Pharmaceuticals
Applicable Functions	Logistics & Transportation Procurement
Use Cases	Last Mile Delivery
Services	Hardware Design & Engineering Services
Challenge	Cardinal Health, a leading healthcare services company, was facing challenges with their product ordering process for pharmacy customers. The company, which specializes in the wholesale distribution of pharmaceuticals and medical products, was using embedded laser or LED scan engine devices to facilitate the pharmacy product ordering process. However, these devices had scan accuracy rates of around 70 percent, leading to potential errors and increased costs. Cardinal Health attempted to address this issue by leasing purpose-built scanner hardware to their customers, but found this solution to be lacking in speed and overall scan performance. The company then decided to test a more cost-efficient option with consumer device apps. Read More
About Customer	Cardinal Health is a leading healthcare services company based in Dublin, Ohio. The company specializes in the wholesale distribution of pharmaceuticals and medical products, serving more than 100,000 locations including pharmacies, hospitals, ambulatory surgery centers, clinical laboratories, and physician offices. They employ 36,000 people worldwide, providing medical products to over 75% of hospitals in the US. Cardinal Health’s pharmacy distribution division caters to the needs of hospitals and pharmacies, enabling online ordering via their Order Express portal for various types of pharmacy products. Read More
Customer Name	Cardinal Health Read More
Solution	Cardinal Health decided to replace their dedicated devices with Scandit’s barcode scanner enabled Order Express app. After testing several options, they found Scandit’s solution to be the best fit for their requirements in terms of accuracy, speed, and ease of use. The company launched their Order Express app on iOS and Android devices, which was initially built by a third-party vendor but is now managed by Cardinal’s internal IT team. The app has over 2,300 downloads and approximately 1,500 active users at the time of launch, and the company continues to encourage their customers to use their own smart devices to download the free Order Express app. Read More Log in to view content
Contents

Technology Category

Sensors - Barcode Readers

Sensors - Lidar & Lazer Scanners

Applicable Industries

Healthcare & Hospitals

Pharmaceuticals

Applicable Functions

Logistics & Transportation

Procurement

Use Cases

Last Mile Delivery

Services

Hardware Design & Engineering Services

Challenge

Cardinal Health, a leading healthcare services company, was facing challenges with their product ordering process for pharmacy customers. The company, which specializes in the wholesale distribution of pharmaceuticals and medical products, was using embedded laser or LED scan engine devices to facilitate the pharmacy product ordering process. However, these devices had scan accuracy rates of around 70 percent, leading to potential errors and increased costs. Cardinal Health attempted to address this issue by leasing purpose-built scanner hardware to their customers, but found this solution to be lacking in speed and overall scan performance. The company then decided to test a more cost-efficient option with consumer device apps.

About Customer

Cardinal Health is a leading healthcare services company based in Dublin, Ohio. The company specializes in the wholesale distribution of pharmaceuticals and medical products, serving more than 100,000 locations including pharmacies, hospitals, ambulatory surgery centers, clinical laboratories, and physician offices. They employ 36,000 people worldwide, providing medical products to over 75% of hospitals in the US. Cardinal Health’s pharmacy distribution division caters to the needs of hospitals and pharmacies, enabling online ordering via their Order Express portal for various types of pharmacy products.

Customer Name

Cardinal Health

Solution

Cardinal Health decided to replace their dedicated devices with Scandit’s barcode scanner enabled Order Express app. After testing several options, they found Scandit’s solution to be the best fit for their requirements in terms of accuracy, speed, and ease of use. The company launched their Order Express app on iOS and Android devices, which was initially built by a third-party vendor but is now managed by Cardinal’s internal IT team. The app has over 2,300 downloads and approximately 1,500 active users at the time of launch, and the company continues to encourage their customers to use their own smart devices to download the free Order Express app.

Impact #1	The implementation of the Scandit-enabled Order Express app has significantly simplified the order entry process for Cardinal Health. The app works offline and has the ability to be completely disconnected, providing flexibility for users. While the company is still working on encouraging their large customer base to use their own devices for the order entry process, they have received extremely positive feedback from those who have adopted the app. Cardinal Health is particularly pleased with Scandit’s responsiveness to feedback and new feature requirements, and sees their relationship with Scandit expanding with new software versions, features, and updates.

Impact #1

The implementation of the Scandit-enabled Order Express app has significantly simplified the order entry process for Cardinal Health. The app works offline and has the ability to be completely disconnected, providing flexibility for users. While the company is still working on encouraging their large customer base to use their own devices for the order entry process, they have received extremely positive feedback from those who have adopted the app. Cardinal Health is particularly pleased with Scandit’s responsiveness to feedback and new feature requirements, and sees their relationship with Scandit expanding with new software versions, features, and updates.

Benefit #1	Increased scan accuracy from 70% to over 95%
Benefit #2	Over 2,300 downloads of the Order Express app
Benefit #3	Approximately 1,500 active users of the app at the time of launch

Benefit #1

Increased scan accuracy from 70% to over 95%

Benefit #2

Over 2,300 downloads of the Order Express app

Benefit #3

Approximately 1,500 active users of the app at the time of launch

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Overview

Simplifying Order Entry with Smart Device Scanning: A Case Study on Cardinal Health

Operational Impact

Quantitative Benefit