Case Studies Simplifying Complex Logistics for Santander Banks

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	Simplifying Complex Logistics for Santander Banks

Simplifying Complex Logistics for Santander Banks

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Process Control & Optimization Remote Asset Management Track & Trace of Assets
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration
Challenge	Santander Bank needed to integrate a broad and complex logistics network to distribute paper currency. The network included various entities such as bank branches, ATMs, stores, main depots, central banks, and security transportation companies. The existing process was highly manual, involving hundreds of people, thousands of emails, and various versioned spreadsheets, making operations slow and non-secure. The commercial bank aimed to make its operations more efficient and protected, as the manual process made near real-time tracking and monitoring almost impossible. Read More
About Customer	Santander Bank, N.A. is one of the largest retail and commercial banks in the United States, providing a range of services including capital, treasury management, risk management, and international solutions. The bank is a wholly-owned subsidiary of Madrid-based Banco Santander, S.A., one of the most respected banking groups globally, with over 125 million customers across the U.S., Europe, and Latin America. Santander's Global Platform segment focuses on global payments services, fully digital banking, and digital assets. The bank's headquarters are in Boston, MA, and it employs over 196,400 people. Read More
Solution	Santander Bank implemented the Digibee Hybrid Integration Platform (HIP) to integrate its transport requests and track the status of its security transport operations nationwide in near real-time. The solution integrated Santander's operations with Cash-in-Transit Companies (CIT), despite the diversity of systems and different maturity levels of processes. The Digibee HIP streamlined the process, heightened security, and increased efficiency while reducing operational costs. The platform encrypted all messages end-to-end, provided visibility to track the process in near real-time, and simplified integration complexities between different systems and protocols. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Process Control & Optimization

Remote Asset Management

Track & Trace of Assets

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

System Integration

Challenge

Santander Bank needed to integrate a broad and complex logistics network to distribute paper currency. The network included various entities such as bank branches, ATMs, stores, main depots, central banks, and security transportation companies. The existing process was highly manual, involving hundreds of people, thousands of emails, and various versioned spreadsheets, making operations slow and non-secure. The commercial bank aimed to make its operations more efficient and protected, as the manual process made near real-time tracking and monitoring almost impossible.

About Customer

Santander Bank, N.A. is one of the largest retail and commercial banks in the United States, providing a range of services including capital, treasury management, risk management, and international solutions. The bank is a wholly-owned subsidiary of Madrid-based Banco Santander, S.A., one of the most respected banking groups globally, with over 125 million customers across the U.S., Europe, and Latin America. Santander's Global Platform segment focuses on global payments services, fully digital banking, and digital assets. The bank's headquarters are in Boston, MA, and it employs over 196,400 people.

Solution

Santander Bank implemented the Digibee Hybrid Integration Platform (HIP) to integrate its transport requests and track the status of its security transport operations nationwide in near real-time. The solution integrated Santander's operations with Cash-in-Transit Companies (CIT), despite the diversity of systems and different maturity levels of processes. The Digibee HIP streamlined the process, heightened security, and increased efficiency while reducing operational costs. The platform encrypted all messages end-to-end, provided visibility to track the process in near real-time, and simplified integration complexities between different systems and protocols.

Impact #1	Efficiency: Automating the process eliminated several tools and significantly reduced the workforce involved.
Impact #2	Security: All messages are secure and encrypted end-to-end.
Impact #3	Visibility: The Digibee solution tracks the entire integration process in near real-time, including the intermediate steps.

Impact #1

Efficiency: Automating the process eliminated several tools and significantly reduced the workforce involved.

Impact #2

Security: All messages are secure and encrypted end-to-end.

Impact #3

Visibility: The Digibee solution tracks the entire integration process in near real-time, including the intermediate steps.

Benefit #1	Reduced total cost of ownership.
Benefit #2	Decreased workforce needed to perform tasks.

Benefit #1

Reduced total cost of ownership.

Benefit #2

Decreased workforce needed to perform tasks.

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Overview

Simplifying Complex Logistics for Santander Banks

Operational Impact

Quantitative Benefit