Sage Case Studies Silk Botanica Blossoms Beautifully With Sage 100 ERP

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	Silk Botanica Blossoms Beautifully With Sage 100 ERP Sage

Silk Botanica Blossoms Beautifully With Sage 100 ERP

Sage

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Inventory Management Systems
Applicable Industries	Retail
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration
Challenge	Silk Botanica, a San Francisco-based company that sells premium-quality permanent flowers, foliage, and decorative accessories, experienced significant growth since its inception in 1995. The company expanded its workforce to 20 employees, established a network of independent sales representatives across the nation, and saw revenues soar to more than $10 million. With the addition of a full warehouse and complex shipping requirements, Silk Botanica needed to upgrade its business system capabilities. The company was using Sage 50—U.S. Edition, which was well-suited for the start-up phase but could not handle the company's expanded operations and complex requirements. Read More
About Customer	Silk Botanica is a San Francisco-based company that specializes in the creation and distribution of botanically correct artificial flowers. The company sells its premium-quality permanent flowers, foliage, and decorative accessories to fine retailers across the country and at an international showroom. Silk Botanica's designers travel extensively to study floral and fashion trends, and then develop a cohesive line that includes coordinating candles and containers. The company was founded in 1995 by Allen and Nancy Tong, who started by importing a limited line of stems. Over the years, Silk Botanica has grown significantly, hiring as many as 20 employees, creating a network of independent sales representatives across the nation, and seeing revenues soar to more than $10 million. Read More
Solution	To handle its expanded operations and complex requirements, Silk Botanica decided to upgrade to Sage 100 ERP. This robust, integrated system was chosen for its ability to handle future expansion, its robust feature set, and its tightly integrated modules. The system has transformed operations at Silk Botanica, cutting order processing time by 25 percent. When a customer calls with an order, a Silk Botanica representative enters data directly into the Sales Order module of Sage 100 ERP. The system then takes care of the rest, from printing a pick sheet to tracking collections data. Several Sage 100 ERP modules were customized by the reseller with user-defined fields for information like commission details. Silk Botanica is also poised to launch StarShip, a Sage 100 ERP shipping module, to automate the entire shipping process. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Inventory Management Systems

Applicable Industries

Retail

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Challenge

Silk Botanica, a San Francisco-based company that sells premium-quality permanent flowers, foliage, and decorative accessories, experienced significant growth since its inception in 1995. The company expanded its workforce to 20 employees, established a network of independent sales representatives across the nation, and saw revenues soar to more than $10 million. With the addition of a full warehouse and complex shipping requirements, Silk Botanica needed to upgrade its business system capabilities. The company was using Sage 50—U.S. Edition, which was well-suited for the start-up phase but could not handle the company's expanded operations and complex requirements.

About Customer

Silk Botanica is a San Francisco-based company that specializes in the creation and distribution of botanically correct artificial flowers. The company sells its premium-quality permanent flowers, foliage, and decorative accessories to fine retailers across the country and at an international showroom. Silk Botanica's designers travel extensively to study floral and fashion trends, and then develop a cohesive line that includes coordinating candles and containers. The company was founded in 1995 by Allen and Nancy Tong, who started by importing a limited line of stems. Over the years, Silk Botanica has grown significantly, hiring as many as 20 employees, creating a network of independent sales representatives across the nation, and seeing revenues soar to more than $10 million.

Solution

To handle its expanded operations and complex requirements, Silk Botanica decided to upgrade to Sage 100 ERP. This robust, integrated system was chosen for its ability to handle future expansion, its robust feature set, and its tightly integrated modules. The system has transformed operations at Silk Botanica, cutting order processing time by 25 percent. When a customer calls with an order, a Silk Botanica representative enters data directly into the Sales Order module of Sage 100 ERP. The system then takes care of the rest, from printing a pick sheet to tracking collections data. Several Sage 100 ERP modules were customized by the reseller with user-defined fields for information like commission details. Silk Botanica is also poised to launch StarShip, a Sage 100 ERP shipping module, to automate the entire shipping process.

Impact #1	Automation through Sage 100 ERP has transformed operations at Silk Botanica, cutting order processing time by 25 percent.
Impact #2	Inventory can now be sorted in multiple ways, including by product line, for improved warehouse management.
Impact #3	Several Sage 100 ERP modules were customized by the reseller with user-defined fields for information like commission details.

Impact #1

Automation through Sage 100 ERP has transformed operations at Silk Botanica, cutting order processing time by 25 percent.

Impact #2

Inventory can now be sorted in multiple ways, including by product line, for improved warehouse management.

Impact #3

Several Sage 100 ERP modules were customized by the reseller with user-defined fields for information like commission details.

Benefit #1	Cut order processing time by 25 percent.
Benefit #2	Enabled owner to focus on the big picture.

Benefit #1

Cut order processing time by 25 percent.

Benefit #2

Enabled owner to focus on the big picture.

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Overview

Silk Botanica Blossoms Beautifully With Sage 100 ERP

Operational Impact

Quantitative Benefit