Case Studies Sil-Mid fuel growth with WinMan e-commerce

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	Sil-Mid fuel growth with WinMan e-commerce

Sil-Mid fuel growth with WinMan e-commerce

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Inventory Management Systems Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Aerospace
Applicable Functions	Business Operation Sales & Marketing Warehouse & Inventory Management
Use Cases	Inventory Management Supply Chain Visibility Warehouse Automation
Services	Software Design & Engineering Services System Integration
Challenge	Sil-Mid Ltd, a specialist distributor of materials for aerospace, aviation, and high-tech manufacturing, faced the challenge of managing a rapidly growing and increasingly sophisticated business. Their existing e-commerce solution was inefficient, contributing only 4% of their turnover. They needed a new ERP system that could support their day-to-day activities and integrate seamlessly with a new, more efficient e-commerce platform. Additionally, they wanted to replicate their defunct printed catalog on their website and improve their search engine rankings. Read More
About Customer	Sil-Mid Ltd is a UK-based company that has been supplying specialist materials for over thirty years. They cater to the aerospace, aviation, and high-tech manufacturing industries, offering a wide range of products including adhesives, sealants, lubricants, silicones, paints, coatings, and cleaning compounds. With a global reach, they source and supply over 14,000 products in partnership with more than 400 suppliers. The company is known for its full batch traceability and shelf life management, making it a trusted name in its field. Sil-Mid Ltd is committed to continuous improvement and innovation, always looking for ways to expand and enhance their services. Read More
Solution	Sil-Mid Ltd chose WinMan ERP Software to address their needs. The WinMan ERP system not only supported their day-to-day activities but also offered a fully integrated e-commerce solution to replace their old system. This new e-commerce platform allowed them to easily manage product data, price lists, and images, making it simple to update their website. The integration of WinMan e-commerce and ERP software enabled real-time stock availability and delivery date promises, improving customer satisfaction. Additionally, the new system enhanced their search engine rankings through friendly URLs, Google product feeds, and automatic metadata population. The WinMan Mobile solution was also extensively used in their warehouse operations, further streamlining their processes. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Inventory Management Systems

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Aerospace

Applicable Functions

Business Operation

Sales & Marketing

Warehouse & Inventory Management

Use Cases

Inventory Management

Supply Chain Visibility

Warehouse Automation

Services

Software Design & Engineering Services

System Integration

Challenge

Sil-Mid Ltd, a specialist distributor of materials for aerospace, aviation, and high-tech manufacturing, faced the challenge of managing a rapidly growing and increasingly sophisticated business. Their existing e-commerce solution was inefficient, contributing only 4% of their turnover. They needed a new ERP system that could support their day-to-day activities and integrate seamlessly with a new, more efficient e-commerce platform. Additionally, they wanted to replicate their defunct printed catalog on their website and improve their search engine rankings.

About Customer

Sil-Mid Ltd is a UK-based company that has been supplying specialist materials for over thirty years. They cater to the aerospace, aviation, and high-tech manufacturing industries, offering a wide range of products including adhesives, sealants, lubricants, silicones, paints, coatings, and cleaning compounds. With a global reach, they source and supply over 14,000 products in partnership with more than 400 suppliers. The company is known for its full batch traceability and shelf life management, making it a trusted name in its field. Sil-Mid Ltd is committed to continuous improvement and innovation, always looking for ways to expand and enhance their services.

Solution

Sil-Mid Ltd chose WinMan ERP Software to address their needs. The WinMan ERP system not only supported their day-to-day activities but also offered a fully integrated e-commerce solution to replace their old system. This new e-commerce platform allowed them to easily manage product data, price lists, and images, making it simple to update their website. The integration of WinMan e-commerce and ERP software enabled real-time stock availability and delivery date promises, improving customer satisfaction. Additionally, the new system enhanced their search engine rankings through friendly URLs, Google product feeds, and automatic metadata population. The WinMan Mobile solution was also extensively used in their warehouse operations, further streamlining their processes.

Impact #1	The integration of WinMan e-commerce and ERP software allowed Sil-Mid Ltd to provide accurate delivery dates, even for out-of-stock products, enhancing customer satisfaction.
Impact #2	The new e-commerce platform improved their search engine rankings, freeing up time for the sales team to focus on developing sales.
Impact #3	Customers could now administer their own accounts, track orders, reprint invoices, and repeat old orders securely from the website, improving the overall customer experience.

Impact #1

The integration of WinMan e-commerce and ERP software allowed Sil-Mid Ltd to provide accurate delivery dates, even for out-of-stock products, enhancing customer satisfaction.

Impact #2

The new e-commerce platform improved their search engine rankings, freeing up time for the sales team to focus on developing sales.

Impact #3

Customers could now administer their own accounts, track orders, reprint invoices, and repeat old orders securely from the website, improving the overall customer experience.

Benefit #1	The new e-commerce solution aimed to achieve 10% of turnover through web sales in the first year, up from the previous 4%.

Benefit #1

The new e-commerce solution aimed to achieve 10% of turnover through web sales in the first year, up from the previous 4%.

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Overview

Sil-Mid fuel growth with WinMan e-commerce

Operational Impact

Quantitative Benefit