Case Studies Sierra Monitor's Integration of Propel for Enhanced Productivity and Compliance

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	Sierra Monitor's Integration of Propel for Enhanced Productivity and Compliance

Sierra Monitor's Integration of Propel for Enhanced Productivity and Compliance

Technology Category	Functional Applications - Product Lifecycle Management Systems (PLM) Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Business Operation Product Research & Development Quality Assurance
Use Cases	Remote Collaboration Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services System Integration Training
Challenge	Like many organizations, Sierra Monitor’s back-end systems consisted of different platforms and various shared folders dispersed across operations, engineering, sales, and marketing. This led to mismanaged information, longer launch cycles, missed opportunities, and unnecessary or lengthy meetings due to miscommunication. Because of their various technologies, employees needed to rely on manual methods of data exchange, including sneakerneting or the sharing of USB drives, to facilitate cross-functional business processes. As the company began to scale, Michael Farr, Sierra Monitor’s Vice President of Operations, realized the arising need to consolidate these disparate systems onto a cloud-based solution that would benefit them as they matured as a company. Read More
About Customer	Sierra Monitor, an MSA Safety Company based in California, is an industrial manufacturing company that develops systems for facility automation and safety. It manufactures flame and gas detectors as well as gateways for building automation. Sierra Monitor aims to make buildings smarter and more efficient by enabling a building’s mechanical apparatus and instrumentation to monitor and manage lighting, heating, and electrical functions. Because of this technology, Sierra Monitor is at the forefront of IoT (Internet of Things) for its respective industries. Read More
Solution	Sierra Monitor chose Propel as their preferred product lifecycle management (PLM) solution to drive greater productivity, efficiency, and visibility across their organization. Because Propel is built on Salesforce, the only product success solution built on the top-rated cloud platform, they were able to leverage their team’s existing knowledge of the tool while also connecting all their customer records and product records into a single system. Sierra Monitor moved its disparate systems, functions, and processes into a single, integrated environment all built on the cloud. 'Because Propel is built on Salesforce, it was a logical approach to move all our information to their platform,' said Farr. With Propel, team members can store and discuss product updates, engineering change orders, supplier updates, and more in a central repository enabling them to more efficiently search, access, and manage their product information. Because of the connectivity that Propel provides, Sierra Monitor no longer has to track down or search for information across multiple platforms. Propel promotes and enables collaboration across stakeholders, departments, suppliers, and third-parties. Read More Log in to view content
Contents

Technology Category

Functional Applications - Product Lifecycle Management Systems (PLM)

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Business Operation

Product Research & Development

Quality Assurance

Use Cases

Remote Collaboration

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

System Integration

Training

Challenge

Like many organizations, Sierra Monitor’s back-end systems consisted of different platforms and various shared folders dispersed across operations, engineering, sales, and marketing. This led to mismanaged information, longer launch cycles, missed opportunities, and unnecessary or lengthy meetings due to miscommunication. Because of their various technologies, employees needed to rely on manual methods of data exchange, including sneakerneting or the sharing of USB drives, to facilitate cross-functional business processes. As the company began to scale, Michael Farr, Sierra Monitor’s Vice President of Operations, realized the arising need to consolidate these disparate systems onto a cloud-based solution that would benefit them as they matured as a company.

About Customer

Sierra Monitor, an MSA Safety Company based in California, is an industrial manufacturing company that develops systems for facility automation and safety. It manufactures flame and gas detectors as well as gateways for building automation. Sierra Monitor aims to make buildings smarter and more efficient by enabling a building’s mechanical apparatus and instrumentation to monitor and manage lighting, heating, and electrical functions. Because of this technology, Sierra Monitor is at the forefront of IoT (Internet of Things) for its respective industries.

Solution

Sierra Monitor chose Propel as their preferred product lifecycle management (PLM) solution to drive greater productivity, efficiency, and visibility across their organization. Because Propel is built on Salesforce, the only product success solution built on the top-rated cloud platform, they were able to leverage their team’s existing knowledge of the tool while also connecting all their customer records and product records into a single system. Sierra Monitor moved its disparate systems, functions, and processes into a single, integrated environment all built on the cloud. 'Because Propel is built on Salesforce, it was a logical approach to move all our information to their platform,' said Farr. With Propel, team members can store and discuss product updates, engineering change orders, supplier updates, and more in a central repository enabling them to more efficiently search, access, and manage their product information. Because of the connectivity that Propel provides, Sierra Monitor no longer has to track down or search for information across multiple platforms. Propel promotes and enables collaboration across stakeholders, departments, suppliers, and third-parties.

Impact #1	With Propel, Sierra Monitor was able to seamlessly communicate with suppliers remotely during the COVID-19 pandemic, avoiding the need for lengthy email chains.
Impact #2	The flexibility of the platform allowed Sierra Monitor to customize Propel to ensure their suppliers were well-supported and well-informed.
Impact #3	Propel’s Training Records feature enabled Sierra Monitor to quickly train employees on critical, time-sensitive updates such as rapidly evolving COVID-19 safety protocols.

Impact #1

With Propel, Sierra Monitor was able to seamlessly communicate with suppliers remotely during the COVID-19 pandemic, avoiding the need for lengthy email chains.

Impact #2

The flexibility of the platform allowed Sierra Monitor to customize Propel to ensure their suppliers were well-supported and well-informed.

Impact #3

Propel’s Training Records feature enabled Sierra Monitor to quickly train employees on critical, time-sensitive updates such as rapidly evolving COVID-19 safety protocols.

Benefit #1	Sierra Monitor was able to communicate updates and changes to suppliers across the world in just a few clicks, significantly reducing communication time.
Benefit #2	The use of Propel eliminated the need for classroom training, allowing suppliers to complete training any time, anywhere, increasing productivity.
Benefit #3	Propel’s integrated platform reduced the time spent on manually distributing and auditing training assignments, improving efficiency.

Benefit #1

Sierra Monitor was able to communicate updates and changes to suppliers across the world in just a few clicks, significantly reducing communication time.

Benefit #2

The use of Propel eliminated the need for classroom training, allowing suppliers to complete training any time, anywhere, increasing productivity.

Benefit #3

Propel’s integrated platform reduced the time spent on manually distributing and auditing training assignments, improving efficiency.

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Overview

Sierra Monitor's Integration of Propel for Enhanced Productivity and Compliance

Operational Impact

Quantitative Benefit