ECI Software Solutions Case Studies Shoptech Implementation Team SAVES the DAY for DP West Plastic Machine Shop

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	Shoptech Implementation Team SAVES the DAY for DP West Plastic Machine Shop ECI Software Solutions

Shoptech Implementation Team SAVES the DAY for DP West Plastic Machine Shop

ECI Software Solutions

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions	Discrete Manufacturing Procurement
Use Cases	Inventory Management Manufacturing System Automation
Services	Software Design & Engineering Services System Integration
Challenge	DP West, a machine shop based in Enumclaw, WA, had purchased Shoptech’s E2 system to improve its processes, including quoting, scheduling, ordering, inventory management, and more. However, they faced a significant challenge in integrating the E2 system with their existing QuickBooks platform, which was managed by an external accountant. The initial attempts at integration were unsuccessful, leading to frustration within the DP West team. Read More
About Customer	DP West is a plastic machining shop based in Enumclaw, Washington. The company specializes in producing conveyor components for a wide range of industries, including food processing, manufacturing, lumber, and more. Prior to implementing the E2 system from Shoptech, DP West relied on a series of spreadsheets and handwritten notes for managing their operations. Scheduling was done manually by writing the time on papers attached to each work order. The company had an external accountant to manage their QuickBooks platform. Read More
Solution	To resolve the integration issue, DP West reached out to Shoptech’s support desk. A Shoptech service representative was able to guide the DP West team through the process over the phone. However, a few items still proved difficult to tackle for DP West’s “person in charge.” To address these issues, Alicia, a member of the Shoptech implementation team, visited DP West on-site. Within a few days, Alicia and the DP West team successfully integrated the E2 system with the shop’s QuickBooks platform, paving the way for the deployment of other software modules. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Functions

Discrete Manufacturing

Procurement

Use Cases

Inventory Management

Manufacturing System Automation

Services

Software Design & Engineering Services

System Integration

Challenge

DP West, a machine shop based in Enumclaw, WA, had purchased Shoptech’s E2 system to improve its processes, including quoting, scheduling, ordering, inventory management, and more. However, they faced a significant challenge in integrating the E2 system with their existing QuickBooks platform, which was managed by an external accountant. The initial attempts at integration were unsuccessful, leading to frustration within the DP West team.

About Customer

DP West is a plastic machining shop based in Enumclaw, Washington. The company specializes in producing conveyor components for a wide range of industries, including food processing, manufacturing, lumber, and more. Prior to implementing the E2 system from Shoptech, DP West relied on a series of spreadsheets and handwritten notes for managing their operations. Scheduling was done manually by writing the time on papers attached to each work order. The company had an external accountant to manage their QuickBooks platform.

Solution

To resolve the integration issue, DP West reached out to Shoptech’s support desk. A Shoptech service representative was able to guide the DP West team through the process over the phone. However, a few items still proved difficult to tackle for DP West’s “person in charge.” To address these issues, Alicia, a member of the Shoptech implementation team, visited DP West on-site. Within a few days, Alicia and the DP West team successfully integrated the E2 system with the shop’s QuickBooks platform, paving the way for the deployment of other software modules.

Impact #1	The successful integration of the E2 system with QuickBooks has changed the way DP West thinks about their business. The company has become more cognizant of the time involved in setup and other processes, as this information is now tracked.
Impact #2	DP West has also become more disciplined in their approach to inventory management and ordering, as these processes are now managed through the E2 system.
Impact #3	The company is now preparing to fully launch the E2 system, with optimism about the software’s potential impact on their operations.

Impact #1

The successful integration of the E2 system with QuickBooks has changed the way DP West thinks about their business. The company has become more cognizant of the time involved in setup and other processes, as this information is now tracked.

Impact #2

DP West has also become more disciplined in their approach to inventory management and ordering, as these processes are now managed through the E2 system.

Impact #3

The company is now preparing to fully launch the E2 system, with optimism about the software’s potential impact on their operations.

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Overview

Shoptech Implementation Team SAVES the DAY for DP West Plastic Machine Shop

Operational Impact