Logicbroker Case Studies Shipwire and Logicbroker: A Partnership for Enhanced eCommerce Enablement

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	Shipwire and Logicbroker: A Partnership for Enhanced eCommerce Enablement Logicbroker

Shipwire and Logicbroker: A Partnership for Enhanced eCommerce Enablement

Logicbroker

Technology Category	Networks & Connectivity - 5G Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Consumer Goods Retail
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Retail Store Automation Theft Detection
Services	System Integration
Challenge	Shipwire, a full-service third-party logistics provider (3PL), was seeking a solution to help their clients comply with retailers’ required EDI and drop ship specifications. They were looking to expand their service offerings and provide their clients with full-service eCommerce enablement. The challenge was to find a way to connect their clients to retail and marketplace channels quickly and efficiently without compromising the quality of service. They were also looking for a solution that offered flexible communication protocols to ensure their clients could comply with retail channel mandates and maximize efficiency. The challenge also included finding a way for their clients to connect to limitless channels without the need for IT department involvement or written code. Read More
About Customer	Shipwire is a full-service third-party logistics provider (3PL) that fulfills eCommerce orders for direct-to-consumer, retail, and drop shipping channels by leveraging their API and a network of global warehouses. They are dedicated to offering their clients the best possible service and are always looking for ways to expand their service offerings. Their clients, who primarily use EDI to integrate with Shipwire’s system, needed a way to connect quickly to limitless channels without the hassle of IT department involvement or written code. They also needed to comply with retail channel mandates and maximize efficiency. Read More
Solution	Shipwire partnered with Logicbroker, a company that offers a wide range of integration options and flexible communication including API, EDI, XML, CSV, and more. This partnership allowed Shipwire’s clients to connect quickly to limitless channels by leveraging Logicbroker’s API-first platform. The solution also provided a stable and secure connection for receiving and fulfilling orders from numerous retail channels in one environment. Furthermore, Logicbroker’s knowledgebase and API interface enhanced Shipwire’s customer service. Vendors could now easily navigate retailer requirements by accessing Logicbroker’s dedicated knowledgebase and Learning Management System for all the necessary documentation for a safe and reliable connection. The partnership also extended beyond technology to business strategy, exploring new opportunities and sharing insights into the evolving eCommerce space. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - 5G

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Consumer Goods

Retail

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Retail Store Automation

Theft Detection

Services

System Integration

Challenge

Shipwire, a full-service third-party logistics provider (3PL), was seeking a solution to help their clients comply with retailers’ required EDI and drop ship specifications. They were looking to expand their service offerings and provide their clients with full-service eCommerce enablement. The challenge was to find a way to connect their clients to retail and marketplace channels quickly and efficiently without compromising the quality of service. They were also looking for a solution that offered flexible communication protocols to ensure their clients could comply with retail channel mandates and maximize efficiency. The challenge also included finding a way for their clients to connect to limitless channels without the need for IT department involvement or written code.

About Customer

Shipwire is a full-service third-party logistics provider (3PL) that fulfills eCommerce orders for direct-to-consumer, retail, and drop shipping channels by leveraging their API and a network of global warehouses. They are dedicated to offering their clients the best possible service and are always looking for ways to expand their service offerings. Their clients, who primarily use EDI to integrate with Shipwire’s system, needed a way to connect quickly to limitless channels without the hassle of IT department involvement or written code. They also needed to comply with retail channel mandates and maximize efficiency.

Solution

Shipwire partnered with Logicbroker, a company that offers a wide range of integration options and flexible communication including API, EDI, XML, CSV, and more. This partnership allowed Shipwire’s clients to connect quickly to limitless channels by leveraging Logicbroker’s API-first platform. The solution also provided a stable and secure connection for receiving and fulfilling orders from numerous retail channels in one environment. Furthermore, Logicbroker’s knowledgebase and API interface enhanced Shipwire’s customer service. Vendors could now easily navigate retailer requirements by accessing Logicbroker’s dedicated knowledgebase and Learning Management System for all the necessary documentation for a safe and reliable connection. The partnership also extended beyond technology to business strategy, exploring new opportunities and sharing insights into the evolving eCommerce space.

Impact #1	The partnership between Shipwire and Logicbroker resulted in a number of operational benefits. Shipwire was able to enhance their client’s experience by adopting flexible communication protocols. They were also able to provide their clients with a stable and secure connection to receive and fulfill orders from numerous retail channels in one environment. The partnership also bolstered Shipwire’s customer service, as vendors no longer had to search internal and external documents to navigate retailer requirements. Instead, they could visit Logicbroker’s dedicated knowledgebase and Learning Management System to find all the documentation they needed. The partnership also allowed Shipwire to continue to delight their valued clients and attract new users seeking a full-service, end-to-end fulfillment solution.

Impact #1

The partnership between Shipwire and Logicbroker resulted in a number of operational benefits. Shipwire was able to enhance their client’s experience by adopting flexible communication protocols. They were also able to provide their clients with a stable and secure connection to receive and fulfill orders from numerous retail channels in one environment. The partnership also bolstered Shipwire’s customer service, as vendors no longer had to search internal and external documents to navigate retailer requirements. Instead, they could visit Logicbroker’s dedicated knowledgebase and Learning Management System to find all the documentation they needed. The partnership also allowed Shipwire to continue to delight their valued clients and attract new users seeking a full-service, end-to-end fulfillment solution.

Benefit #1	Shipwire was able to help eCommerce brands expand into new sales channels
Benefit #2	The partnership enabled Shipwire to reach new target customers
Benefit #3	The partnership resulted in increased profits for Shipwire

Benefit #1

Shipwire was able to help eCommerce brands expand into new sales channels

Benefit #2

The partnership enabled Shipwire to reach new target customers

Benefit #3

The partnership resulted in increased profits for Shipwire

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Overview

Shipwire and Logicbroker: A Partnership for Enhanced eCommerce Enablement

Operational Impact

Quantitative Benefit