ShipHawk Case Studies ShipHawk Case Study: Home Improvement Wholesale Distributor and Manufacturer

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	ShipHawk Case Study: Home Improvement Wholesale Distributor and Manufacturer ShipHawk

ShipHawk Case Study: Home Improvement Wholesale Distributor and Manufacturer

ShipHawk

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Retail
Applicable Functions	Logistics & Transportation
Use Cases	Supply Chain Visibility
Services	System Integration
Challenge	The customer, a wholesale distributor and manufacturer of home maintenance products, was using multiple shipping systems, including FedEx Ship Manager, UPS WorldShip, and stamps.com for its high-volume shipping to retailers and professional installation partners across North America. The company aimed to ensure all customers’ orders are shipped out in a timely and accurate fashion, and was looking for a more efficient and streamlined system to consolidate its shipping processes under one solution. With two separate warehouses shipping its product, the company looked for a solution to provide more effective packing solutions and standardized shipping rules to improve accuracy. As the company’s shipments vary in size and weight, it needed a packing solution to automatically identify the most appropriate packing materials for each shipment. Moreover, the solution needed to integrate with NetSuite. Read More
About Customer	The customer is a wholesale distributor and manufacturer of patented home maintenance products for do-it-yourself (DIY) and professional installation. Major home improvement retailers and big-box stores feature its products, which have garnered the company multiple industry awards. The company uses NetSuite as its ERP and had been using multiple shipping systems for its high-volume shipping to retailers and professional installation partners across North America. The company operates two separate warehouses for shipping its product. Read More
Solution	ShipHawk delivered a solution that consolidated the disparate shipping systems under one platform, automated packing decisions and standardized business rules. By creating rules to select the best packing materials for each shipment, the Smart Packing algorithm delivered efficiencies and time savings for the company’s two shipping locations. ShipHawk’s shipping solution for NetSuite gives the customer the intelligence it needs to pack and ship its product in the most timely and accurate manner. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Retail

Applicable Functions

Logistics & Transportation

Use Cases

Supply Chain Visibility

Services

System Integration

Challenge

The customer, a wholesale distributor and manufacturer of home maintenance products, was using multiple shipping systems, including FedEx Ship Manager, UPS WorldShip, and stamps.com for its high-volume shipping to retailers and professional installation partners across North America. The company aimed to ensure all customers’ orders are shipped out in a timely and accurate fashion, and was looking for a more efficient and streamlined system to consolidate its shipping processes under one solution. With two separate warehouses shipping its product, the company looked for a solution to provide more effective packing solutions and standardized shipping rules to improve accuracy. As the company’s shipments vary in size and weight, it needed a packing solution to automatically identify the most appropriate packing materials for each shipment. Moreover, the solution needed to integrate with NetSuite.

About Customer

The customer is a wholesale distributor and manufacturer of patented home maintenance products for do-it-yourself (DIY) and professional installation. Major home improvement retailers and big-box stores feature its products, which have garnered the company multiple industry awards. The company uses NetSuite as its ERP and had been using multiple shipping systems for its high-volume shipping to retailers and professional installation partners across North America. The company operates two separate warehouses for shipping its product.

Solution

ShipHawk delivered a solution that consolidated the disparate shipping systems under one platform, automated packing decisions and standardized business rules. By creating rules to select the best packing materials for each shipment, the Smart Packing algorithm delivered efficiencies and time savings for the company’s two shipping locations. ShipHawk’s shipping solution for NetSuite gives the customer the intelligence it needs to pack and ship its product in the most timely and accurate manner.

Impact #1	Consolidated multiple shipping systems into one system
Impact #2	Better alignment and visibility into shipping processes from multiple warehouses
Impact #3	Direct NetSuite connection that doesn’t require an integration partner

Impact #1

Consolidated multiple shipping systems into one system

Impact #2

Better alignment and visibility into shipping processes from multiple warehouses

Impact #3

Direct NetSuite connection that doesn’t require an integration partner

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Overview

ShipHawk Case Study: Home Improvement Wholesale Distributor and Manufacturer

Operational Impact