Software AG Case Studies Setting a New Pace for Increased Competitive Advantage

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	Setting a New Pace for Increased Competitive Advantage Software AG

Setting a New Pace for Increased Competitive Advantage

Software AG

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Challenge	Fujitsu needed a solution that would provide greater flexibility for user interfaces, facilitate improvements in its 24/7 support, enable faster on-boarding of customers and increase cost efficiencies. Fujitsu also needed continuous availability throughout the transition process due to demanding Service Level Agreements (SLAs) and high penalties. Read More
About Customer	Fujitsu Technology Solutions is the leading European IT infrastructure provider with a presence that spans Europe, the Middle East, Africa and India. Fujitsu Technology Solutions employs more than 13,000 people and is part of the global Fujitsu Group, lea Read More
Customer Name	Fujitsu Technology Solutions Read More
Solution	Software AG provided webMethods Integration Platform as a solution. webMethods Integration Platform is a software suite featuring the market-leading Enterprise Service Bus (ESB) that enables enterprises to rapidly integrate systems, services, devices, processes, business partners and data to provide new business value and improve business performance. Read More Log in to view content
Data Collected	Installation Diagnostics, Operating Cost, Production Efficiency Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Challenge

Fujitsu needed a solution that would provide greater flexibility for user interfaces, facilitate improvements in its 24/7 support, enable faster on-boarding of customers and increase cost efficiencies. Fujitsu also needed continuous availability throughout the transition process due to demanding Service Level Agreements (SLAs) and high penalties.

About Customer

Fujitsu Technology Solutions is the leading European IT infrastructure provider with a presence that spans Europe, the Middle East, Africa and India. Fujitsu Technology Solutions employs more than 13,000 people and is part of the global Fujitsu Group, lea

Customer Name

Fujitsu Technology Solutions

Solution

Software AG provided webMethods Integration Platform as a solution. webMethods Integration Platform is a software suite featuring the market-leading Enterprise Service Bus (ESB) that enables enterprises to rapidly integrate systems, services, devices, processes, business partners and data to provide new business value and improve business performance.

Data Collected

Installation Diagnostics, Operating Cost, Production Efficiency

Impact #1	[Efficiency Improvement - R&D] Ongoing application development and improvements are relatively quick and inexpensive to implement due to the system's flexibility.
Impact #2	[Efficiency Improvement - Time To Market] Programming time, production time, and installation time are shortened during the introduction of customers.
Impact #3	[Data Management - Data Analysis] Cloud solutions enable aggregation of 'big data' to enable more robust analysis and lower costs.

Impact #1

[Efficiency Improvement - R&D]
Ongoing application development and improvements are relatively quick and inexpensive to implement due to the system's flexibility.

Impact #2

[Efficiency Improvement - Time To Market]
Programming time, production time, and installation time are shortened during the introduction of customers.

Impact #3

[Data Management - Data Analysis]
Cloud solutions enable aggregation of 'big data' to enable more robust analysis and lower costs.

Benefit #1	Customers put 30% less effort to go on-board.
Benefit #2	The system currently handles 7 million documents a month.
Benefit #3	The solution quickly connected more than 300 partners and 17 different systems.

Benefit #1

Customers put 30% less effort to go on-board.

Benefit #2

The system currently handles 7 million documents a month.

Benefit #3

The solution quickly connected more than 300 partners and 17 different systems.

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Overview

Setting a New Pace for Increased Competitive Advantage

Operational Impact

Quantitative Benefit