NETSCOUT
Case Studies
Service Provider Reduces MTTR in Their Enterprise IT Environment
Overview
Service Provider Reduces MTTR in Their Enterprise IT EnvironmentNETSCOUT |
Telecommunications | |
Business Operation | |
Remote Asset Management Remote Collaboration Remote Control | |
System Integration Testing & Certification | |
Operational Impact
nGenius Enterprise Performance Management, with ISNG appliances and nPoints in the remote offices, is providing network, application, and user experience visibility where IT resources are rarely located. | |
This is dramatically reducing MTTR with all the performance challenges NetOps faces daily. | |
It also improves productivity for all their employees with quick problem resolution and more network and application up-time. | |
Quantitative Benefit
Dramatic reduction in MTTR troubleshooting network & application issues impacting the regional offices | |
Improved IT and employee productivity | |
Better vendor collaboration | |