NETSCOUT
Case Studies
Service Company Ensures Quality Performance & User Experience During Application Migration
Overview
Service Company Ensures Quality Performance & User Experience During Application MigrationNETSCOUT |
Platform as a Service (PaaS) - Connectivity Platforms | |
Recycling & Waste Management | |
Logistics & Transportation Maintenance | |
Process Control & Optimization Predictive Maintenance | |
Cloud Planning, Design & Implementation Services System Integration | |
Operational Impact
Added visibility to ensure business continuity, performance, and user experience during SAP/ERP Migration | |
Provided 24 x 7 VaaS managed services to reduced MTTK and MTTR troubleshooting enterprise-wide | |
Early identification of emerging disruptions, understanding of the service dependencies, expertise in pinpointing the root cause of the issue, coupled with strong collaboration with the company’s IT team, enabled swift implementation of appropriate measures to restore quality performance and end-user experience as issues arouse during the migration. | |
Quantitative Benefit
Reduced MTTR Using NETSCOUT Smart Edge Monitoring & Visibility as a Service | |