Celigo Case Studies SCARPA Enhances Operational Efficiency and Inventory Visibility with Celigo Integration

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	SCARPA Enhances Operational Efficiency and Inventory Visibility with Celigo Integration Celigo

SCARPA Enhances Operational Efficiency and Inventory Visibility with Celigo Integration

Celigo

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Functions	Human Resources Warehouse & Inventory Management
Use Cases	Inventory Management Picking, Sorting & Positioning
Services	System Integration
Challenge	SCARPA, a global manufacturer and distributor of performance-driven footwear, was facing significant challenges in managing its growing operations. The company had been using NetSuite for nearly a decade and had recently upgraded its web storefront to the Magento platform. However, the migration from its legacy storefront necessitated the automation of its order-to-cash processes by connecting Magento and NetSuite. The custom integration that was in place proved to be unreliable, often causing delays, errors, and a lack of inventory visibility. This situation was further exacerbated by the fact that the team had to prioritize human resources to deal with customer orders, causing other critical areas of the business to be neglected. Read More
About Customer	SCARPA is a global manufacturer and distributor of high-quality footwear for various outdoor activities such as mountaineering, trekking, hiking, alpine running, climbing, and skiing. The company was founded in the Italian Alps and has seen significant growth over the years. As part of its growth strategy, SCARPA has been upgrading its technical infrastructure, including replacing its legacy, open-source web storefront with a more powerful and modern Magento platform. Despite its global reach, SCARPA operates with a small team and has been using NetSuite for nearly a decade to manage its operations. Read More
Solution	To address these challenges, SCARPA decided to automate its processes with Celigo’s Magento-NetSuite Integration App. This solution was designed to reduce errors, increase efficiency, and improve the customer experience by providing a better way to integrate Magento and NetSuite. Celigo’s prebuilt integration flows allowed the SCARPA team to replace the previous custom integration quickly, a critical factor considering the small size of SCARPA’s operations team, which did not include an in-house developer. The integration with Celigo has significantly improved the company’s efficiency and customer response, freeing up the team to focus on larger, more strategic initiatives. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Functions

Human Resources

Warehouse & Inventory Management

Use Cases

Inventory Management

Picking, Sorting & Positioning

Services

System Integration

Challenge

SCARPA, a global manufacturer and distributor of performance-driven footwear, was facing significant challenges in managing its growing operations. The company had been using NetSuite for nearly a decade and had recently upgraded its web storefront to the Magento platform. However, the migration from its legacy storefront necessitated the automation of its order-to-cash processes by connecting Magento and NetSuite. The custom integration that was in place proved to be unreliable, often causing delays, errors, and a lack of inventory visibility. This situation was further exacerbated by the fact that the team had to prioritize human resources to deal with customer orders, causing other critical areas of the business to be neglected.

About Customer

SCARPA is a global manufacturer and distributor of high-quality footwear for various outdoor activities such as mountaineering, trekking, hiking, alpine running, climbing, and skiing. The company was founded in the Italian Alps and has seen significant growth over the years. As part of its growth strategy, SCARPA has been upgrading its technical infrastructure, including replacing its legacy, open-source web storefront with a more powerful and modern Magento platform. Despite its global reach, SCARPA operates with a small team and has been using NetSuite for nearly a decade to manage its operations.

Solution

To address these challenges, SCARPA decided to automate its processes with Celigo’s Magento-NetSuite Integration App. This solution was designed to reduce errors, increase efficiency, and improve the customer experience by providing a better way to integrate Magento and NetSuite. Celigo’s prebuilt integration flows allowed the SCARPA team to replace the previous custom integration quickly, a critical factor considering the small size of SCARPA’s operations team, which did not include an in-house developer. The integration with Celigo has significantly improved the company’s efficiency and customer response, freeing up the team to focus on larger, more strategic initiatives.

Impact #1	The integration of Celigo’s Magento-NetSuite Integration App has brought about significant operational improvements for SCARPA. The company has seen a notable acceleration in how orders move from the Magento storefront to its NetSuite ERP, enhancing its efficiency and customer response times. Furthermore, the team is no longer burdened with manual order entry, allowing them to focus on more strategic projects. These include improving the site’s UX/UI to make it easier for customers to navigate the site. The team is also planning on expanding the use of Celigo in the future, indicating the positive impact the integration has had on their operations.

Impact #1

The integration of Celigo’s Magento-NetSuite Integration App has brought about significant operational improvements for SCARPA. The company has seen a notable acceleration in how orders move from the Magento storefront to its NetSuite ERP, enhancing its efficiency and customer response times. Furthermore, the team is no longer burdened with manual order entry, allowing them to focus on more strategic projects. These include improving the site’s UX/UI to make it easier for customers to navigate the site. The team is also planning on expanding the use of Celigo in the future, indicating the positive impact the integration has had on their operations.

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Overview

SCARPA Enhances Operational Efficiency and Inventory Visibility with Celigo Integration

Operational Impact