Resco
Case Studies
Scania brings detailed business & customer insights for its sales teams on the road
Overview
Scania brings detailed business & customer insights for its sales teams on the roadResco |
Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems | |
Automotive | |
Sales & Marketing | |
Remote Collaboration | |
Software Design & Engineering Services | |
Operational Impact
Streamlining customer visit management: Sales reps now schedule the appointment from their mobile device. They also use the app’s built-in map view and navigation to plan travel to the customer’s location. While in the meeting, the Resco app allows them to effortlessly add notes and even record voice memos. And when they finish the visit they can immediately create an opportunity from the appointment, which is then further handled and ultimately closed by the staff at the back office. | |
Entirely customized app for every team: For each Scania sales role the application is conveniently configured via the Woodford configuration tool – giving various user groups a tool tailored specifically to their job requirements. From bus to service salesmen, each team now has a mobile solution that allows them to work with precisely the CRM information they need. | |
Saving time with advanced mobile features: Scania’s sales representatives highly appreciate the app’s advanced functionalities – such as the capability to convert speech into text. Another highly regarded feature is the possibility to view accounts (or other records) on a map. It helps to provide better sense of the representative’s area and improves the planning of visits. And salesmen can also instantly launch navigation from the Resco app that will direct them all the way to their clients’ doorsteps. | |