Onfleet
Case Studies
Scaling On-Demand Building Material App with Onfleet: A Case Study on Rockery
Overview
Scaling On-Demand Building Material App with Onfleet: A Case Study on RockeryOnfleet |
Platform as a Service (PaaS) - Application Development Platforms | |
Cement Transportation | |
Logistics & Transportation Procurement | |
Building Automation & Control Last Mile Delivery | |
System Integration | |
Operational Impact
The integration of Onfleet into Rockery's operations led to significant improvements in customer service and operational efficiency. One of the most common customer problems in the construction industry is understanding the estimated time of arrival (ETA) for building materials. Prior to Onfleet, Rockery would receive constant phone calls for ETA updates. However, with Onfleet's tracking links and ETAs, these phone calls disappeared overnight. The platform also provided Rockery with the flexibility to dispatch or gain insights from anywhere, leading to a complete transformation in their back-office operations. Furthermore, the scalability of the Onfleet platform has enabled Rockery to pursue a partnership model in San Antonio and plan for further expansion throughout the United States. | |
Quantitative Benefit
Rockery was able to scale its operations to manage one thousand builders in one market with just one dispatcher. | |
Significant improvements in operations were observed within a month of integrating Onfleet. | |
Rockery can now take on jobs of any size, from one yard to one thousand. | |