Extensiv Case Studies Scaling Boldify's Online Business with Skubana

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	Scaling Boldify's Online Business with Skubana Extensiv

Scaling Boldify's Online Business with Skubana

Extensiv

Technology Category	Functional Applications - Inventory Management Systems Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Procurement Sales & Marketing
Use Cases	Picking, Sorting & Positioning Visual Quality Detection
Services	System Integration Testing & Certification
Challenge	Boldify, a beauty and personal care brand, was facing challenges in scaling their online business. They were looking for a robust inventory and order solution that could seamlessly integrate with their existing Amazon and Shopify channels, and also accommodate future expansion into wholesale channels like Target. The co-founder, Mike Viskovich, had tried other platforms but was left unsatisfied due to their lack of quality customer support. He needed a platform that could not only integrate Amazon and Shopify quickly and easily but also provide quality customer support. Boldify's operations involved core products made in the US and boxes made in China, which were sent to FBA. This setup seemed to confuse other support teams, adding to the challenges faced by the company. Read More
About Customer	Boldify is a beauty and personal care brand with a team of 1-25 people. The company specializes in products that combat hair loss, a common issue faced by many individuals. Boldify was looking to scale their online business and prepare for the challenges of expansion. They needed a platform that could seamlessly integrate with their existing Amazon and Shopify channels and also accommodate future expansion into wholesale channels like Target. The company's operations involve core products made in the US and boxes made in China, which are sent to FBA. Boldify's co-founder, Mike Viskovich, and Operations Manager, Luciana Fistarol, were instrumental in the search for a suitable platform and the subsequent integration of Skubana into their operations. Read More
Solution	Boldify found their solution in Skubana, a platform that not only integrated well with their existing channels but also provided quality customer support. Skubana's team was able to understand and answer Boldify's inventory-related questions, a stark contrast to the experiences Viskovich had with other platforms. The structure and layout of Skubana were exactly what Boldify was looking for. The platform's Orderbots and prebuilt integrations, like Amazon, worked seamlessly. The most valuable feature of Skubana for Boldify was its open API. Luciana Fistarol, the Operations Manager of Boldify, appreciated the platform's flexibility. Skubana's open API allowed Boldify to interpret data from Shopify, Amazon, and three different 3PLs, and quickly change order rules. This feature enabled Boldify to adapt to increasing complexity and the need to shift tactics rapidly as the business grew. Read More Log in to view content
Contents

Technology Category

Functional Applications - Inventory Management Systems

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Procurement

Sales & Marketing

Use Cases

Picking, Sorting & Positioning

Visual Quality Detection

Services

System Integration

Testing & Certification

Challenge

Boldify, a beauty and personal care brand, was facing challenges in scaling their online business. They were looking for a robust inventory and order solution that could seamlessly integrate with their existing Amazon and Shopify channels, and also accommodate future expansion into wholesale channels like Target. The co-founder, Mike Viskovich, had tried other platforms but was left unsatisfied due to their lack of quality customer support. He needed a platform that could not only integrate Amazon and Shopify quickly and easily but also provide quality customer support. Boldify's operations involved core products made in the US and boxes made in China, which were sent to FBA. This setup seemed to confuse other support teams, adding to the challenges faced by the company.

About Customer

Boldify is a beauty and personal care brand with a team of 1-25 people. The company specializes in products that combat hair loss, a common issue faced by many individuals. Boldify was looking to scale their online business and prepare for the challenges of expansion. They needed a platform that could seamlessly integrate with their existing Amazon and Shopify channels and also accommodate future expansion into wholesale channels like Target. The company's operations involve core products made in the US and boxes made in China, which are sent to FBA. Boldify's co-founder, Mike Viskovich, and Operations Manager, Luciana Fistarol, were instrumental in the search for a suitable platform and the subsequent integration of Skubana into their operations.

Solution

Boldify found their solution in Skubana, a platform that not only integrated well with their existing channels but also provided quality customer support. Skubana's team was able to understand and answer Boldify's inventory-related questions, a stark contrast to the experiences Viskovich had with other platforms. The structure and layout of Skubana were exactly what Boldify was looking for. The platform's Orderbots and prebuilt integrations, like Amazon, worked seamlessly. The most valuable feature of Skubana for Boldify was its open API. Luciana Fistarol, the Operations Manager of Boldify, appreciated the platform's flexibility. Skubana's open API allowed Boldify to interpret data from Shopify, Amazon, and three different 3PLs, and quickly change order rules. This feature enabled Boldify to adapt to increasing complexity and the need to shift tactics rapidly as the business grew.

Impact #1	The integration of Skubana into Boldify's operations resulted in a streamlined process that was adaptable to the company's growing needs. The platform's open API allowed Boldify to quickly change order rules, enabling them to adapt to the increasing complexity of their operations. Skubana's seamless integration with Amazon, Shopify, and three different 3PLs simplified Boldify's operations, reducing the need to work with each 3PL individually. The platform's structure and layout, as well as its Orderbots and prebuilt integrations, were exactly what Boldify was looking for. The quality of customer support provided by Skubana was also a significant improvement over other platforms, with the team able to understand and answer Boldify's inventory-related questions.

Impact #1

The integration of Skubana into Boldify's operations resulted in a streamlined process that was adaptable to the company's growing needs. The platform's open API allowed Boldify to quickly change order rules, enabling them to adapt to the increasing complexity of their operations. Skubana's seamless integration with Amazon, Shopify, and three different 3PLs simplified Boldify's operations, reducing the need to work with each 3PL individually. The platform's structure and layout, as well as its Orderbots and prebuilt integrations, were exactly what Boldify was looking for. The quality of customer support provided by Skubana was also a significant improvement over other platforms, with the team able to understand and answer Boldify's inventory-related questions.

Benefit #1	By moving to Skubana, Boldify was able to add new channels and double their growth.
Benefit #2	Skubana's open API allowed Boldify to quickly change order rules, adapting to the increasing complexity of their operations.
Benefit #3	Skubana's seamless integration with Amazon, Shopify, and three different 3PLs streamlined Boldify's operations.

Benefit #1

By moving to Skubana, Boldify was able to add new channels and double their growth.

Benefit #2

Skubana's open API allowed Boldify to quickly change order rules, adapting to the increasing complexity of their operations.

Benefit #3

Skubana's seamless integration with Amazon, Shopify, and three different 3PLs streamlined Boldify's operations.

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Overview

Scaling Boldify's Online Business with Skubana

Operational Impact

Quantitative Benefit