Celigo Case Studies Scaling B2B Solutions and Market Expansion: A Case Study on Kevins Worldwide and Celigo

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	Scaling B2B Solutions and Market Expansion: A Case Study on Kevins Worldwide and Celigo Celigo

Scaling B2B Solutions and Market Expansion: A Case Study on Kevins Worldwide and Celigo

Celigo

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Apparel Consumer Goods
Applicable Functions	Maintenance Procurement
Use Cases	Personnel Tracking & Monitoring Time Sensitive Networking
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Kevins Worldwide, a company specializing in custom promotion and apparel products, faced a significant challenge in managing orders from 40 different ecommerce sites hosted on the 3dcart platform. The process of manually importing each order from the ecommerce platform to the ERP for fulfillment was time-consuming and prone to errors. This manual process was diverting staff from focusing on customer relationships and product development. To address this, Kevins Worldwide switched to Acumatica as their ERP for a cloud-based solution that could scale their business. They partnered with InfoSourcing Inc. to build a custom integration solution that automated sales order and fulfillment processes between 3dcart and Acumatica. However, they wanted to support other ecommerce platforms to enhance their industry-specific ecommerce solution. When they decided to offer BrightStores and Magento as alternative ecommerce platforms, they realized that developing such integrations would be a lengthy and costly process. Read More
About Customer	Kevins Worldwide is a consumer goods company based in Scranton, Pennsylvania. Since its inception in 1994, the company has helped thousands of companies generate customer awareness and revenue through its custom promotion and apparel products. They take a holistic approach and partner with customers to understand needs and surpass expectations. Their creativity, streamlined processes, attention to detail, and sense of urgency have allowed them to stand out from their peers. What started as a 4,000 square foot warehouse turned into over 85,000 square feet that houses their corporate offices. Read More
Solution	To address the challenge, Acumatica introduced Kevins Worldwide to Celigo, a provider of a simpler solution that could easily scale. Kevins worked closely with InfoSourcing and Celigo to gather key business requirements and processes for automation. The solution focused on prebuilt API Connectors for multiple eCommerce integrations with Acumatica, ease of changing eCommerce endpoints without incurring excessive costs, and simplicity for Kevins’ eCommerce staff to handle errors and minor changes. By choosing Celigo, InfoSourcing was relieved of API maintenance. InfoSourcing used Celigo’s iPaaS platform integrator.io to build an integration between BrightStores and Acumatica for one of Kevins’ clients. This solution minimized costs and provided a plug and play concept where orders could be easily processed. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Apparel

Consumer Goods

Applicable Functions

Maintenance

Procurement

Use Cases

Personnel Tracking & Monitoring

Time Sensitive Networking

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Kevins Worldwide, a company specializing in custom promotion and apparel products, faced a significant challenge in managing orders from 40 different ecommerce sites hosted on the 3dcart platform. The process of manually importing each order from the ecommerce platform to the ERP for fulfillment was time-consuming and prone to errors. This manual process was diverting staff from focusing on customer relationships and product development. To address this, Kevins Worldwide switched to Acumatica as their ERP for a cloud-based solution that could scale their business. They partnered with InfoSourcing Inc. to build a custom integration solution that automated sales order and fulfillment processes between 3dcart and Acumatica. However, they wanted to support other ecommerce platforms to enhance their industry-specific ecommerce solution. When they decided to offer BrightStores and Magento as alternative ecommerce platforms, they realized that developing such integrations would be a lengthy and costly process.

About Customer

Kevins Worldwide is a consumer goods company based in Scranton, Pennsylvania. Since its inception in 1994, the company has helped thousands of companies generate customer awareness and revenue through its custom promotion and apparel products. They take a holistic approach and partner with customers to understand needs and surpass expectations. Their creativity, streamlined processes, attention to detail, and sense of urgency have allowed them to stand out from their peers. What started as a 4,000 square foot warehouse turned into over 85,000 square feet that houses their corporate offices.

Solution

To address the challenge, Acumatica introduced Kevins Worldwide to Celigo, a provider of a simpler solution that could easily scale. Kevins worked closely with InfoSourcing and Celigo to gather key business requirements and processes for automation. The solution focused on prebuilt API Connectors for multiple eCommerce integrations with Acumatica, ease of changing eCommerce endpoints without incurring excessive costs, and simplicity for Kevins’ eCommerce staff to handle errors and minor changes. By choosing Celigo, InfoSourcing was relieved of API maintenance. InfoSourcing used Celigo’s iPaaS platform integrator.io to build an integration between BrightStores and Acumatica for one of Kevins’ clients. This solution minimized costs and provided a plug and play concept where orders could be easily processed.

Impact #1	As a result of using Celigo, Kevins Worldwide now has a complete eCommerce solution. They can support various business requirements and eCommerce platforms without jeopardizing ROI. For their eCommerce team, it means having more visibility and control while streamlining processes. The health monitoring dashboard makes it easy to identify issues and understand if all the orders came in correctly. The solution also allows them to streamline integration with thousands of different endpoints all from one interface that is simple enough for tech-savvy business users. Going forward, they can quickly launch any ecommerce integrations using Celigo.

Impact #1

As a result of using Celigo, Kevins Worldwide now has a complete eCommerce solution. They can support various business requirements and eCommerce platforms without jeopardizing ROI. For their eCommerce team, it means having more visibility and control while streamlining processes. The health monitoring dashboard makes it easy to identify issues and understand if all the orders came in correctly. The solution also allows them to streamline integration with thousands of different endpoints all from one interface that is simple enough for tech-savvy business users. Going forward, they can quickly launch any ecommerce integrations using Celigo.

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Overview

Scaling B2B Solutions and Market Expansion: A Case Study on Kevins Worldwide and Celigo

Operational Impact