Case Studies
Sanmar Uses the Cireson Portal to Support Employees and Customers
Overview
Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Data Visualization Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Apparel | |
Business Operation Facility Management | |
Predictive Maintenance Process Control & Optimization Remote Asset Management | |
Software Design & Engineering Services System Integration Training | |
Operational Impact
The Cireson Self-Service Portal enabled SanMar’s IT team to consolidate their databases, resolving user requests faster and more efficiently. | |
The reporting capabilities in the Self-Service Portal provide the IT team with a clear picture of their activities, facilitating future planning and pinpointing areas that need attention. | |
Cireson’s team offers comprehensive customer support to ensure customers get the most out of their investment with minimum downtime. | |
Quantitative Benefit
SanMar employs 130 IT professionals. | |
They support about 2,500 users in 9 locations. | |
They manage 1,900 devices. | |