Accent Systems Case Studies Samsonite Track&Go

	Samsonite Track&Go Accent Systems

Samsonite Track&Go

Accent Systems

Technology Category	Networks & Connectivity - Bluetooth
Applicable Industries	Consumer Goods
Use Cases	Real-Time Location System (RTLS)
Services	Hardware Design & Engineering Services
Challenge	Travellers spend their lives discovering new places and meeting new people from all around the world. It can be such a wonderful experience, but sometimes it can turn into a disaster when your luggage gets lost. In 2014 alone, more than 24 million pieces of baggage were lost. Fortunately, 95% of them were found and returned to their owners. However, that leaves more than 1 million items of baggage that have never been recovered. Read More
About Customer	Samsonite International S.A. is an American luggage manufacturer and retailer, with products ranging from large suitcases to small toiletries bags and briefcases. Read More
Customer Name	Samsonite International S.A. Read More
Solution	Accent Systems has acted as a hardware partner for Samsonite, the world’s leading luggage brand, performing a beacon luggage development: from hardware design, firmware development, and manufacturing. In the software side, this project has count with ‘In the Pocket’ as the developers of the app. This launch represents a turning point respect to the existing smart suitcases in the market, due to the fact that is the first one that uses Eddystone-EID (Ephemeral ID) to securely locate your lost luggage, thanks to the open beacon format from Google. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Bluetooth

Applicable Industries

Consumer Goods

Use Cases

Real-Time Location System (RTLS)

Services

Hardware Design & Engineering Services

Challenge

Travellers spend their lives discovering new places and meeting new people from all around the world. It can be such a wonderful experience, but sometimes it can turn into a disaster when your luggage gets lost. In 2014 alone, more than 24 million pieces of baggage were lost. Fortunately, 95% of them were found and returned to their owners. However, that leaves more than 1 million items of baggage that have never been recovered.

About Customer

Samsonite International S.A. is an American luggage manufacturer and retailer, with products ranging from large suitcases to small toiletries bags and briefcases.

Customer Name

Samsonite International S.A.

Solution

Accent Systems has acted as a hardware partner for Samsonite, the world’s leading luggage brand, performing a beacon luggage development: from hardware design, firmware development, and manufacturing. In the software side, this project has count with ‘In the Pocket’ as the developers of the app.

This launch represents a turning point respect to the existing smart suitcases in the market, due to the fact that is the first one that uses Eddystone-EID (Ephemeral ID) to securely locate your lost luggage, thanks to the open beacon format from Google.

Impact #1	[Management Effectiveness - Real Time Information] Users can easily check the location of the suitcase within a distance of 70 meters, and also be notified if it is being moved closer or further away from the users.
Impact #2	[Product Improvement - Customer Satisfaction] Due to Eddystone-EID it’s already possible to establish a secure connection between your lost luggage and the app installed in other user’s smartphones, helping the owner to easily find their belongings and reducing the stress of travel and makes travellers’ experience safer.

Impact #1

[Management Effectiveness - Real Time Information]
Users can easily check the location of the suitcase within a distance of 70 meters, and also be notified if it is being moved closer or further away from the users.

Impact #2

[Product Improvement - Customer Satisfaction]
Due to Eddystone-EID it’s already possible to establish a secure connection between your lost luggage and the app installed in other user’s smartphones, helping the owner to easily find their belongings and reducing the stress of travel and makes travellers’ experience safer.

Download PDF Version

Overview

Samsonite Track&Go

Operational Impact