Sage Case Studies Sage ERP X3 Keeps Success Flowing for Pumpaction

Edit This Case Study Record

	Sage ERP X3 Keeps Success Flowing for Pumpaction Sage

Sage ERP X3 Keeps Success Flowing for Pumpaction

Sage

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Construction & Infrastructure Mining
Applicable Functions	Discrete Manufacturing Logistics & Transportation
Use Cases	Asset Lifecycle Management Inventory Management
Services	System Integration
Challenge	Pumpaction, a leader in the pumping and liquids handling fields, was struggling to find business software that could support its complex business model, which includes distribution, service and repair, and rental divisions. The company was using older, proprietary accounting software that was not internationally capable, robust, or flexible. The company's operations were not integrated, leading to multiple systems, multiple touch points, and duplicate data entry. The company needed a solution that could integrate all its business operations and support its unique processes. Read More
About Customer	Pumpaction is a company with over 30 years of experience in the pumping and liquids handling fields. The company was founded in Montreal in 1979 and has since expanded to serve all of North America from its five offices across Canada and the United States. Pumpaction's products and engineering are relied on by companies in the construction, mining, municipal, and industrial sectors. The company has a commitment to exceptional products and service, which has established it as a leader in its field. Read More
Solution	Pumpaction chose Sage ERP X3 as the solution to its challenges. The company's Sage business partner worked closely with the operations and technology personnel at Pumpaction to configure Sage ERP X3 and develop related applications to accommodate the diverse requirements of the company. A distinct advantage of Sage ERP X3 is its capacity for being configured and tailored while keeping version upgrades straightforward and easy. The software system's flexibility and scalability allow it to keep up with the company as it changes and grows. For example, the company recently began performing some minor manufacturing, and using Sage ERP X3, it is able to track the research and development dollars that go into those products. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Construction & Infrastructure

Mining

Applicable Functions

Discrete Manufacturing

Logistics & Transportation

Use Cases

Asset Lifecycle Management

Inventory Management

Services

System Integration

Challenge

Pumpaction, a leader in the pumping and liquids handling fields, was struggling to find business software that could support its complex business model, which includes distribution, service and repair, and rental divisions. The company was using older, proprietary accounting software that was not internationally capable, robust, or flexible. The company's operations were not integrated, leading to multiple systems, multiple touch points, and duplicate data entry. The company needed a solution that could integrate all its business operations and support its unique processes.

About Customer

Pumpaction is a company with over 30 years of experience in the pumping and liquids handling fields. The company was founded in Montreal in 1979 and has since expanded to serve all of North America from its five offices across Canada and the United States. Pumpaction's products and engineering are relied on by companies in the construction, mining, municipal, and industrial sectors. The company has a commitment to exceptional products and service, which has established it as a leader in its field.

Solution

Pumpaction chose Sage ERP X3 as the solution to its challenges. The company's Sage business partner worked closely with the operations and technology personnel at Pumpaction to configure Sage ERP X3 and develop related applications to accommodate the diverse requirements of the company. A distinct advantage of Sage ERP X3 is its capacity for being configured and tailored while keeping version upgrades straightforward and easy. The software system's flexibility and scalability allow it to keep up with the company as it changes and grows. For example, the company recently began performing some minor manufacturing, and using Sage ERP X3, it is able to track the research and development dollars that go into those products.

Impact #1	Integration of sales, purchasing, rental, service, and support operations has transformed Pumpaction’s operations.
Impact #2	Improved control over its order entry cycle.
Impact #3	Customer service personnel have immediate access to product availability across all of the warehouse locations.

Impact #1

Integration of sales, purchasing, rental, service, and support operations has transformed Pumpaction’s operations.

Impact #2

Improved control over its order entry cycle.

Impact #3

Customer service personnel have immediate access to product availability across all of the warehouse locations.

Download PDF Version

Overview

Sage ERP X3 Keeps Success Flowing for Pumpaction

Operational Impact