Sage Case Studies Sage 500 ERP—Just What the Doctor Ordered

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	Sage 500 ERP—Just What the Doctor Ordered Sage

Sage 500 ERP—Just What the Doctor Ordered

Sage

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance
Services	System Integration
Challenge	Mercy Health Plans (MHP) was struggling with an unreliable, labor-intensive accounting package that lacked substantial analysis and reporting capabilities. The balance sheets wouldn't balance, transactions didn't add up on the general ledger report, and system crashes were frequent. There was no audit trail for consolidated reports, as data had to be entered manually into a series of spreadsheets. The lack of reliability was very frustrating for the MHP team. They needed a solution that was 100 percent dependable, with greater functionality plus a complete range of intercompany capabilities. Read More
About Customer	Mercy Health Plans (MHP) was created in 1994 as part of the Sisters of Mercy Health System. MHP is a managed care organization offering integrated healthcare throughout metropolitan St. Louis, Central and Southwestern Missouri, and Laredo, Texas. The goal of MHP is to establish a team approach, where all players have a vested interest in both controlling costs and ensuring positive outcomes. The company operates from three locations and employs 307 people. MHP is part of the Sisters of Mercy Health System, which operates 17 acute care hospitals, a heart hospital, a psychiatric hospital, outpatient care facilities, physician practices, skilled nursing, and long-term residential care facilities in seven states. Read More
Solution	Sage 500 ERP was implemented as the foundation for all of Mercy Health Plans’ financial operations, restoring health to the accounting functions. Not only does Sage 500 ERP perform all general ledger and payable functions, but it can also receive data from MHP’s administrative system, a vertical product designed for the health insurance industry. The reporting capabilities were significantly improved. Reports, like monthly and year-to-date income statements and budget variances, are produced quickly and easily. Checks are now produced from a laser printer using blank check stock, improving security and convenience. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Services

System Integration

Challenge

Mercy Health Plans (MHP) was struggling with an unreliable, labor-intensive accounting package that lacked substantial analysis and reporting capabilities. The balance sheets wouldn't balance, transactions didn't add up on the general ledger report, and system crashes were frequent. There was no audit trail for consolidated reports, as data had to be entered manually into a series of spreadsheets. The lack of reliability was very frustrating for the MHP team. They needed a solution that was 100 percent dependable, with greater functionality plus a complete range of intercompany capabilities.

About Customer

Mercy Health Plans (MHP) was created in 1994 as part of the Sisters of Mercy Health System. MHP is a managed care organization offering integrated healthcare throughout metropolitan St. Louis, Central and Southwestern Missouri, and Laredo, Texas. The goal of MHP is to establish a team approach, where all players have a vested interest in both controlling costs and ensuring positive outcomes. The company operates from three locations and employs 307 people. MHP is part of the Sisters of Mercy Health System, which operates 17 acute care hospitals, a heart hospital, a psychiatric hospital, outpatient care facilities, physician practices, skilled nursing, and long-term residential care facilities in seven states.

Solution

Sage 500 ERP was implemented as the foundation for all of Mercy Health Plans’ financial operations, restoring health to the accounting functions. Not only does Sage 500 ERP perform all general ledger and payable functions, but it can also receive data from MHP’s administrative system, a vertical product designed for the health insurance industry. The reporting capabilities were significantly improved. Reports, like monthly and year-to-date income statements and budget variances, are produced quickly and easily. Checks are now produced from a laser printer using blank check stock, improving security and convenience.

Impact #1	Streamlined automation of manual processes
Impact #2	Elimination of redundant data input
Impact #3	A clear and accurate audit trail

Impact #1

Streamlined automation of manual processes

Impact #2

Elimination of redundant data input

Impact #3

A clear and accurate audit trail

Benefit #1	Ten-fold increase in functionality and reliability

Benefit #1

Ten-fold increase in functionality and reliability

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Overview

Sage 500 ERP—Just What the Doctor Ordered

Operational Impact

Quantitative Benefit