Sage Case Studies Sage 300 Delivers Key Amenities to RTI Hotel Supply

Edit This Case Study Record

	Sage 300 Delivers Key Amenities to RTI Hotel Supply Sage

Sage 300 Delivers Key Amenities to RTI Hotel Supply

Sage

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Supply Chain Visibility Inventory Management
Services	System Integration
Challenge	RTI Hotel Supply, Inc. has been providing specialized procurement services to the hospitality industry since 1989. The company focuses primarily on the Caribbean and Latin American marketplace and has built a solid reputation as a single-source provider of high-quality products. A second division builds customized hotel furnishings including vanities, casework, and seating. The company had relied on Sage 300 as its accounting and distribution software, but had neglected to update the software for several years. Rapid growth, including the opening of several international offices, ultimately prompted the company to invest in its technology infrastructure and to update its system to the most current level. Read More
About Customer	RTI Hotel Supply, Inc. is a company that provides specialized procurement services to the hospitality industry. The company primarily focuses on the Caribbean and Latin American marketplace and has built a solid reputation as a single-source provider of high-quality products. A second division of the company builds customized hotel furnishings including vanities, casework, and seating. The company has a professional and experienced staff that delivers personalized service, which keeps its customers returning time and time again. RTI Hotel Supply has relied on Sage 300 as its accounting and distribution software since its inception and recently added Sage CRM to give the company a 360-degree view of its customers and its operations. Read More
Solution	RTI Hotel Supply decided to update its Sage 300 system to the most current level to accommodate its rapid growth and the opening of several international offices. The company also added Sage CRM to give it a 360-degree view of its customers and operations. Sage 300 delivers the information warehouse personnel need to consolidate orders to minimize freight charges. The software also has tools to help maintain the perfect balance of inventory, showing which items are moving and which are not. The company can compare current sales with historical sales and make seasonal adjustments to ensure that it has the right mix on hand. Sage CRM synchronizes with Microsoft® Outlook®, so all of the company's calendar appointments and emails are up to date in both places. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Supply Chain Visibility

Inventory Management

Services

System Integration

Challenge

RTI Hotel Supply, Inc. has been providing specialized procurement services to the hospitality industry since 1989. The company focuses primarily on the Caribbean and Latin American marketplace and has built a solid reputation as a single-source provider of high-quality products. A second division builds customized hotel furnishings including vanities, casework, and seating. The company had relied on Sage 300 as its accounting and distribution software, but had neglected to update the software for several years. Rapid growth, including the opening of several international offices, ultimately prompted the company to invest in its technology infrastructure and to update its system to the most current level.

About Customer

RTI Hotel Supply, Inc. is a company that provides specialized procurement services to the hospitality industry. The company primarily focuses on the Caribbean and Latin American marketplace and has built a solid reputation as a single-source provider of high-quality products. A second division of the company builds customized hotel furnishings including vanities, casework, and seating. The company has a professional and experienced staff that delivers personalized service, which keeps its customers returning time and time again. RTI Hotel Supply has relied on Sage 300 as its accounting and distribution software since its inception and recently added Sage CRM to give the company a 360-degree view of its customers and its operations.

Solution

RTI Hotel Supply decided to update its Sage 300 system to the most current level to accommodate its rapid growth and the opening of several international offices. The company also added Sage CRM to give it a 360-degree view of its customers and operations. Sage 300 delivers the information warehouse personnel need to consolidate orders to minimize freight charges. The software also has tools to help maintain the perfect balance of inventory, showing which items are moving and which are not. The company can compare current sales with historical sales and make seasonal adjustments to ensure that it has the right mix on hand. Sage CRM synchronizes with Microsoft® Outlook®, so all of the company's calendar appointments and emails are up to date in both places.

Impact #1	The overall efficiencies Sage 300 brings to RTI Hotel Supply’s operations have allowed the company to grow without adding staff.
Impact #2	The dynamic flow of information—from purchasing to inventory to accounts payable—is very efficient and has allowed the company to hold its staff level steady even during a period of significant growth.
Impact #3	Sage CRM has become the definitive source of customer and vendor information for the company, helping to better organize its operations.

Impact #1

The overall efficiencies Sage 300 brings to RTI Hotel Supply’s operations have allowed the company to grow without adding staff.

Impact #2

The dynamic flow of information—from purchasing to inventory to accounts payable—is very efficient and has allowed the company to hold its staff level steady even during a period of significant growth.

Impact #3

Sage CRM has become the definitive source of customer and vendor information for the company, helping to better organize its operations.

Benefit #1	Significant improvement in efficiency.
Benefit #2	Steady staff level during a period of significant growth.

Benefit #1

Significant improvement in efficiency.

Benefit #2

Steady staff level during a period of significant growth.

Download PDF Version

Overview

Sage 300 Delivers Key Amenities to RTI Hotel Supply

Operational Impact

Quantitative Benefit