Sage Case Studies Sage 100 ERP Sweetens the Pot for anDea Chocolate

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	Sage 100 ERP Sweetens the Pot for anDea Chocolate Sage

Sage 100 ERP Sweetens the Pot for anDea Chocolate

Sage

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Food & Beverage
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration
Challenge	anDea Chocolate and Supplies, a chocolate manufacturer and distributor based in Ontario, Canada, was facing operational challenges. The company, which generates 40% of its revenue from five major trade shows every year, was struggling with a cumbersome and inefficient order-taking process. At each trade show, the team had to manually take orders and build relationships with customers. After returning from the trade shows, they would spend at least two weeks manually adding up orders and entering them into their old software program. Additionally, processing batches of credit card orders could take up to 45 minutes during the busy season, as numbers had to be entered twice for preauthorization and final authorization. The information in anDea’s business system was so inaccurate that reports had become meaningless. Read More
About Customer	anDea Chocolate and Supplies, Inc. is a chocolate manufacturer and distributor based in Ontario, Canada. The company provides chocolate bon bons, truffles, candymakers’ supplies, and imported hard candies to wholesalers from Newfoundland to Vancouver. Five major trade shows bring in 40 percent of anDea’s revenue every year. The company has one location and employs 12 people. The company was facing challenges with its order-taking process at trade shows and was looking for a more efficient and accurate system. Read More
Solution	anDea's Sage business partner suggested Sage 100 ERP with core, distribution, e-commerce, and remote access modules as an end-to-end solution. The implementation of Sage 100 ERP took only seven working days, including successful migration of customer and vendor data and transfer of open receivables, payables, inventory, and bill of materials. anDea now uses Sage 100 ERP to run its entire business. The system has automated anDea’s general ledger, accounts payable, and accounts receivable. Thanks to the new system, anDea now has real-time inventory and streamlined assembly processing. The Sage 100 ERP Bill of Materials module calculates the actual cost to manufacture each product, something that was almost impossible to determine before. The Sage 100 ERP Remote Salesperson module has been a godsend. When a customer comes to the booth at a trade show, the team types the company name into a PDA, and all pertinent information pops up. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Food & Beverage

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Challenge

anDea Chocolate and Supplies, a chocolate manufacturer and distributor based in Ontario, Canada, was facing operational challenges. The company, which generates 40% of its revenue from five major trade shows every year, was struggling with a cumbersome and inefficient order-taking process. At each trade show, the team had to manually take orders and build relationships with customers. After returning from the trade shows, they would spend at least two weeks manually adding up orders and entering them into their old software program. Additionally, processing batches of credit card orders could take up to 45 minutes during the busy season, as numbers had to be entered twice for preauthorization and final authorization. The information in anDea’s business system was so inaccurate that reports had become meaningless.

About Customer

anDea Chocolate and Supplies, Inc. is a chocolate manufacturer and distributor based in Ontario, Canada. The company provides chocolate bon bons, truffles, candymakers’ supplies, and imported hard candies to wholesalers from Newfoundland to Vancouver. Five major trade shows bring in 40 percent of anDea’s revenue every year. The company has one location and employs 12 people. The company was facing challenges with its order-taking process at trade shows and was looking for a more efficient and accurate system.

Solution

anDea's Sage business partner suggested Sage 100 ERP with core, distribution, e-commerce, and remote access modules as an end-to-end solution. The implementation of Sage 100 ERP took only seven working days, including successful migration of customer and vendor data and transfer of open receivables, payables, inventory, and bill of materials. anDea now uses Sage 100 ERP to run its entire business. The system has automated anDea’s general ledger, accounts payable, and accounts receivable. Thanks to the new system, anDea now has real-time inventory and streamlined assembly processing. The Sage 100 ERP Bill of Materials module calculates the actual cost to manufacture each product, something that was almost impossible to determine before. The Sage 100 ERP Remote Salesperson module has been a godsend. When a customer comes to the booth at a trade show, the team types the company name into a PDA, and all pertinent information pops up.

Impact #1	The Sage 100 ERP system has automated anDea’s general ledger, accounts payable, and accounts receivable.
Impact #2	The company now has real-time inventory and streamlined assembly processing.
Impact #3	The Sage 100 ERP Bill of Materials module calculates the actual cost to manufacture each product.

Impact #1

The Sage 100 ERP system has automated anDea’s general ledger, accounts payable, and accounts receivable.

Impact #2

The company now has real-time inventory and streamlined assembly processing.

Impact #3

The Sage 100 ERP Bill of Materials module calculates the actual cost to manufacture each product.

Benefit #1	Each year the system saves 400 hours in trade show order entry.
Benefit #2	The system saves 300 hours on credit card processing.
Benefit #3	The system has reduced order turns from two weeks to a day.

Benefit #1

Each year the system saves 400 hours in trade show order entry.

Benefit #2

The system saves 300 hours on credit card processing.

Benefit #3

The system has reduced order turns from two weeks to a day.

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Overview

Sage 100 ERP Sweetens the Pot for anDea Chocolate

Operational Impact

Quantitative Benefit