Case Studies Safelite Enhances Supply Chain with Ruan's Integrated TMS and Real-Time Tracking

Edit This Case Study Record

	Safelite Enhances Supply Chain with Ruan's Integrated TMS and Real-Time Tracking

Safelite Enhances Supply Chain with Ruan's Integrated TMS and Real-Time Tracking

Technology Category	Analytics & Modeling - Real Time Analytics Functional Applications - Fleet Management Systems (FMS) Networks & Connectivity - Cellular
Applicable Industries	Automotive Transportation
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Fleet Management Real-Time Location System (RTLS) Supply Chain Visibility
Services	System Integration Training
Challenge	Safelite, the largest vehicle glass repair and replacement company in the world, faced challenges in managing their transportation needs due to varying regional demands and shifting work volumes. Previously, they worked with up to seven individual carriers, leading to inconsistent relationships and manual scheduling and measuring processes. Safelite recognized the need for a more efficient and integrated solution to streamline their supply chain and improve overall performance. Read More
About Customer	Safelite is a well-respected national brand and the largest vehicle glass repair and replacement company in the world. They offer convenient repair services at customers' homes or offices, ensuring minimal disruption to their daily routines. Safelite's success is attributed to their tailored approach to competing effectively in different markets, which results in varying transportation needs across regions. Their commitment to customer satisfaction and operational efficiency has driven them to seek innovative solutions to enhance their supply chain management. Read More
Solution	Safelite decided to consolidate their dedicated contract transportation business and began exploring a transportation management system (TMS) solution. They partnered with Ruan, who provided not only a dedicated transportation solution but also an integrated TMS technology. Ruan's TMS solution allowed Safelite to capture all data in one place, enabling efficient data mining and analysis. The TMS technology also provided key performance indicators (KPIs) without manual entry, significantly improving Safelite's supply chain management. Additionally, Ruan's use of the FourKites load tracking platform offered real-time shipment visibility, enhancing the overall efficiency and transparency of Safelite's logistics operations. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Functional Applications - Fleet Management Systems (FMS)

Networks & Connectivity - Cellular

Applicable Industries

Automotive

Transportation

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Fleet Management

Real-Time Location System (RTLS)

Supply Chain Visibility

Services

System Integration

Training

Challenge

Safelite, the largest vehicle glass repair and replacement company in the world, faced challenges in managing their transportation needs due to varying regional demands and shifting work volumes. Previously, they worked with up to seven individual carriers, leading to inconsistent relationships and manual scheduling and measuring processes. Safelite recognized the need for a more efficient and integrated solution to streamline their supply chain and improve overall performance.

About Customer

Safelite is a well-respected national brand and the largest vehicle glass repair and replacement company in the world. They offer convenient repair services at customers' homes or offices, ensuring minimal disruption to their daily routines. Safelite's success is attributed to their tailored approach to competing effectively in different markets, which results in varying transportation needs across regions. Their commitment to customer satisfaction and operational efficiency has driven them to seek innovative solutions to enhance their supply chain management.

Solution

Safelite decided to consolidate their dedicated contract transportation business and began exploring a transportation management system (TMS) solution. They partnered with Ruan, who provided not only a dedicated transportation solution but also an integrated TMS technology. Ruan's TMS solution allowed Safelite to capture all data in one place, enabling efficient data mining and analysis. The TMS technology also provided key performance indicators (KPIs) without manual entry, significantly improving Safelite's supply chain management. Additionally, Ruan's use of the FourKites load tracking platform offered real-time shipment visibility, enhancing the overall efficiency and transparency of Safelite's logistics operations.

Impact #1	Ruan provided a complete supply chain solution, including on-site management at Safelite's distribution center and logistics management for all U.S. locations.
Impact #2	The TMS solution enabled Safelite to capture and analyze data efficiently, improving their supply chain management.
Impact #3	Real-time shipment visibility through the FourKites platform allowed for proactive exception management and reduced surprises at the dock.

Impact #1

Ruan provided a complete supply chain solution, including on-site management at Safelite's distribution center and logistics management for all U.S. locations.

Impact #2

The TMS solution enabled Safelite to capture and analyze data efficiently, improving their supply chain management.

Impact #3

Real-time shipment visibility through the FourKites platform allowed for proactive exception management and reduced surprises at the dock.

Benefit #1	Safelite made more than 4,000 shipments of windshields, parts, and accessories to their warehouses in 2015.
Benefit #2	Ruan managed over 7,000 truckload shipments and more than 57,000 LTL shipments for Safelite in 2015.
Benefit #3	Safelite receives an estimated $425,000 annual credit due to the backhaul gain-share from their dedicated warehouse fleet.

Benefit #1

Safelite made more than 4,000 shipments of windshields, parts, and accessories to their warehouses in 2015.

Benefit #2

Ruan managed over 7,000 truckload shipments and more than 57,000 LTL shipments for Safelite in 2015.

Benefit #3

Safelite receives an estimated $425,000 annual credit due to the backhaul gain-share from their dedicated warehouse fleet.

Download PDF Version

Overview

Safelite Enhances Supply Chain with Ruan's Integrated TMS and Real-Time Tracking

Operational Impact

Quantitative Benefit