Case Studies Rural Economic Assistance League, Inc. (REAL, Inc.)

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	Rural Economic Assistance League, Inc. (REAL, Inc.)

Rural Economic Assistance League, Inc. (REAL, Inc.)

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Professional Service Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration Training
Challenge	REAL, Inc. faced several challenges with their manual processes and existing optimization module, which failed to meet expectations in terms of delivery. The preparation of drivers' schedules a day before the service date led to inconsistency in their schedules and poor on-time performance. The organization needed a better, automated solution to address these issues. Additionally, the COVID-19 pandemic posed a significant challenge during the implementation phase, raising concerns about meeting the Go-Live date. Read More
About Customer	Rural Economic Assistance League, Inc. (REAL, Inc.) is a transportation service provider that faced significant challenges with their manual processes and outdated optimization module. The organization struggled with preparing drivers' schedules a day before the service date, leading to inconsistency and poor on-time performance. REAL, Inc. needed a better, automated solution to improve their operations and meet their goals. Despite the challenges posed by the COVID-19 pandemic, the organization was determined to find a solution that would help them achieve their objectives. Read More
Solution	REAL, Inc. implemented Ecolane's Demand Response Transportation (DRT) and Mobile Data Terminal (MDT) solutions, along with advanced reporting functionality. The agency needed to move off their legacy software regardless of the COVID-19 pandemic. Ecolane was able to seamlessly transition REAL, Inc. from their legacy software by virtually training the drivers, schedulers, and dispatchers. This transition allowed REAL, Inc. to automate their processes and improve their overall efficiency. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Professional Service

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Training

Challenge

REAL, Inc. faced several challenges with their manual processes and existing optimization module, which failed to meet expectations in terms of delivery. The preparation of drivers' schedules a day before the service date led to inconsistency in their schedules and poor on-time performance. The organization needed a better, automated solution to address these issues. Additionally, the COVID-19 pandemic posed a significant challenge during the implementation phase, raising concerns about meeting the Go-Live date.

About Customer

Rural Economic Assistance League, Inc. (REAL, Inc.) is a transportation service provider that faced significant challenges with their manual processes and outdated optimization module. The organization struggled with preparing drivers' schedules a day before the service date, leading to inconsistency and poor on-time performance. REAL, Inc. needed a better, automated solution to improve their operations and meet their goals. Despite the challenges posed by the COVID-19 pandemic, the organization was determined to find a solution that would help them achieve their objectives.

Solution

REAL, Inc. implemented Ecolane's Demand Response Transportation (DRT) and Mobile Data Terminal (MDT) solutions, along with advanced reporting functionality. The agency needed to move off their legacy software regardless of the COVID-19 pandemic. Ecolane was able to seamlessly transition REAL, Inc. from their legacy software by virtually training the drivers, schedulers, and dispatchers. This transition allowed REAL, Inc. to automate their processes and improve their overall efficiency.

Impact #1	REAL, Inc. was able to achieve a more consistent and efficient scheduling process for their drivers.
Impact #2	The implementation of Ecolane's solutions led to improved on-time performance and overall productivity.
Impact #3	The virtual training provided by Ecolane ensured a smooth transition from the legacy software to the new system.

Impact #1

REAL, Inc. was able to achieve a more consistent and efficient scheduling process for their drivers.

Impact #2

The implementation of Ecolane's solutions led to improved on-time performance and overall productivity.

Impact #3

The virtual training provided by Ecolane ensured a smooth transition from the legacy software to the new system.

Benefit #1	REAL, Inc. achieved 1.40 Rides Per Hour (RPH) even during the COVID-19 pandemic.

Benefit #1

REAL, Inc. achieved 1.40 Rides Per Hour (RPH) even during the COVID-19 pandemic.

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Overview

Rural Economic Assistance League, Inc. (REAL, Inc.)

Operational Impact

Quantitative Benefit