QBurst
Case Studies
RPA Solution for Shipment Tracking: A Case Study
Overview
RPA Solution for Shipment Tracking: A Case StudyQBurst |
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Functional Applications - Product Lifecycle Management Systems (PLM) Sensors - Temperature Sensors | |
Electrical Grids Transportation | |
Product Research & Development Quality Assurance | |
Supply Chain Visibility Track & Trace of Assets | |
Testing & Certification | |
Operational Impact
The implementation of the custom solution using Microsoft Power Automate significantly improved the client's shipment tracking process. It provided a seamless, automated tracking system within the SharePoint Online environment, which greatly enhanced visibility and efficiency. The solution was able to track shipments from over 500 logistics carriers such as DHL, FedEx, TNT, and DPD. The use of Azure WebJobs for implementing timer jobs and Microsoft Teams for collaboration further streamlined the process. The solution also reduced the need for manual intervention, thereby minimizing errors and improving the quality of service. The customizable SMS and email notifications ensured timely updates to end-users, enhancing customer satisfaction. | |
Quantitative Benefit
Enabled tracking of shipments worldwide, automating the shipment processing cycle from start-to-finish | |
Provided 24X7 visibility into the shipping lifecycle | |
Significantly reduced error rate due to minimized manual intervention | |