Case Studies RouteSmart Gives the City of Richardson’s BABIC Program a Lift

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	RouteSmart Gives the City of Richardson’s BABIC Program a Lift

RouteSmart Gives the City of Richardson’s BABIC Program a Lift

Technology Category	Analytics & Modeling - Predictive Analytics Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Cities & Municipalities
Applicable Functions	Facility Management Logistics & Transportation
Use Cases	Fleet Management
Services	System Integration
Challenge	The City of Richardson, Texas, with approximately 100,000 residents, faced inefficiencies in their Brush and Bulky Item Collection (BABIC) program. The routes were manually designed by drivers within assigned grids, leading to imbalances in workloads and inefficient travel paths. This resulted in wasted man-hours, increased fuel consumption, and excessive wear and tear on city vehicles. The city needed a solution to optimize these routes and improve overall efficiency. Read More
About Customer	The City of Richardson, Texas, is a suburb located just north of Dallas with a population of approximately 100,000 residents. The city offers a free Brush and Bulky Item Collection (BABIC) program under its Public Services department. This program involves the collection of brush items and bulky items like appliances, mattresses, and furniture. The city uses specialized trucks for these collections and delivers the items to composting facilities or recycling centers. The collection routes are dynamic, changing daily based on resident calls, which posed a challenge for efficient route planning. Read More
Solution	In 2003, the City of Richardson implemented RouteSmart to optimize their BABIC routes. The GIS department collaborated with RouteSmart to build an automated routing system using the city's internal database of customer addresses. RouteSmart's Macro Language was used to feed address information into the system, allowing for automated route creation. Each evening, service calls are processed and sent to RouteSmart, which then generates optimized routes with similar runtimes and efficient sequences. The system provides turn-by-turn directions and detailed route maps for drivers, significantly improving route efficiency and reducing manual workload. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Cities & Municipalities

Applicable Functions

Facility Management

Logistics & Transportation

Use Cases

Fleet Management

Services

System Integration

Challenge

The City of Richardson, Texas, with approximately 100,000 residents, faced inefficiencies in their Brush and Bulky Item Collection (BABIC) program. The routes were manually designed by drivers within assigned grids, leading to imbalances in workloads and inefficient travel paths. This resulted in wasted man-hours, increased fuel consumption, and excessive wear and tear on city vehicles. The city needed a solution to optimize these routes and improve overall efficiency.

About Customer

The City of Richardson, Texas, is a suburb located just north of Dallas with a population of approximately 100,000 residents. The city offers a free Brush and Bulky Item Collection (BABIC) program under its Public Services department. This program involves the collection of brush items and bulky items like appliances, mattresses, and furniture. The city uses specialized trucks for these collections and delivers the items to composting facilities or recycling centers. The collection routes are dynamic, changing daily based on resident calls, which posed a challenge for efficient route planning.

Solution

In 2003, the City of Richardson implemented RouteSmart to optimize their BABIC routes. The GIS department collaborated with RouteSmart to build an automated routing system using the city's internal database of customer addresses. RouteSmart's Macro Language was used to feed address information into the system, allowing for automated route creation. Each evening, service calls are processed and sent to RouteSmart, which then generates optimized routes with similar runtimes and efficient sequences. The system provides turn-by-turn directions and detailed route maps for drivers, significantly improving route efficiency and reducing manual workload.

Impact #1	The implementation of RouteSmart has led to more balanced and efficient routes, reducing the time drivers spend on the road.
Impact #2	Drivers no longer need to manually create routes, allowing them to focus on other tasks and improving their overall job satisfaction.
Impact #3	The system has decreased fuel consumption and reduced maintenance and repair costs due to less wear and tear on city vehicles.

Impact #1

The implementation of RouteSmart has led to more balanced and efficient routes, reducing the time drivers spend on the road.

Impact #2

Drivers no longer need to manually create routes, allowing them to focus on other tasks and improving their overall job satisfaction.

Impact #3

The system has decreased fuel consumption and reduced maintenance and repair costs due to less wear and tear on city vehicles.

Benefit #1	Significant reduction in man-hours required for route planning.
Benefit #2	Decreased fuel costs due to optimized routes.
Benefit #3	Lower maintenance and repair costs for city vehicles.

Benefit #1

Significant reduction in man-hours required for route planning.

Benefit #2

Decreased fuel costs due to optimized routes.

Benefit #3

Lower maintenance and repair costs for city vehicles.

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Overview

RouteSmart Gives the City of Richardson’s BABIC Program a Lift

Operational Impact

Quantitative Benefit