Cleo Case Studies Rosenau Transport

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	Rosenau Transport Cleo

Rosenau Transport

Cleo

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions	Logistics & Transportation
Use Cases	Demand Planning & Forecasting Supply Chain Visibility
Services	System Integration
Challenge	Rosenau Transport, a full-service transportation services company, was using manual processes such as telephone and email communication to issue tender documents. However, its customers requested the company to adopt EDI technology to streamline and improve their logistical requirements. Rosenau’s IT department consisted of a single programmer, so when the company began searching for an EDI solution to meet its needs, it sought one that was easy-to-implement and use while not requiring an extensive amount of custom coding. Read More
About Customer	Rosenau Transport, Ltd. is a full-service transportation services company that provides LTL, full load, bulk, hot shots/express, consolidation, overnight service, and more exclusively for its customers in Western Canada. The company is committed to providing the highest quality transportation services to go the extra mile for its customers. Rosenau’s IT department consisted of a single programmer, so when the company began searching for an EDI solution to meet its needs, it sought one that was easy-to-implement and use while not requiring an extensive amount of custom coding. Read More
Solution	Rosenau Transport adopted EXTOL International's EXTOL EDI Integrator for i (EEI) to meet its EDI needs. EXTOL enables Rosenau to easily access, search and view EDI data, minimizing the time spent troubleshooting and getting customers up and running. With EDI capabilities, Rosenau enables its customers to improve its cash flow by quickly processing EDI data and thereby shortening order-to-payment cycles. Additionally, with EEI, Rosenau’s customers reduce data errors associated with manual entries and verbal communication. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Functions

Logistics & Transportation

Use Cases

Demand Planning & Forecasting

Supply Chain Visibility

Services

System Integration

Challenge

Rosenau Transport, a full-service transportation services company, was using manual processes such as telephone and email communication to issue tender documents. However, its customers requested the company to adopt EDI technology to streamline and improve their logistical requirements. Rosenau’s IT department consisted of a single programmer, so when the company began searching for an EDI solution to meet its needs, it sought one that was easy-to-implement and use while not requiring an extensive amount of custom coding.

About Customer

Rosenau Transport, Ltd. is a full-service transportation services company that provides LTL, full load, bulk, hot shots/express, consolidation, overnight service, and more exclusively for its customers in Western Canada. The company is committed to providing the highest quality transportation services to go the extra mile for its customers. Rosenau’s IT department consisted of a single programmer, so when the company began searching for an EDI solution to meet its needs, it sought one that was easy-to-implement and use while not requiring an extensive amount of custom coding.

Solution

Rosenau Transport adopted EXTOL International's EXTOL EDI Integrator for i (EEI) to meet its EDI needs. EXTOL enables Rosenau to easily access, search and view EDI data, minimizing the time spent troubleshooting and getting customers up and running. With EDI capabilities, Rosenau enables its customers to improve its cash flow by quickly processing EDI data and thereby shortening order-to-payment cycles. Additionally, with EEI, Rosenau’s customers reduce data errors associated with manual entries and verbal communication.

Impact #1	Rosenau improved its accuracy and speed of accepting and distributing orders.
Impact #2	By removing the manual process of telephone communication, questions or errors associated with miscommunications are all but eliminated.
Impact #3	Rosenau is also able to submit invoices faster and its revenue has improved significantly.

Impact #1

Rosenau improved its accuracy and speed of accepting and distributing orders.

Impact #2

By removing the manual process of telephone communication, questions or errors associated with miscommunications are all but eliminated.

Impact #3

Rosenau is also able to submit invoices faster and its revenue has improved significantly.

Benefit #1	Rosenau has nearly doubled its size in less than a decade.

Benefit #1

Rosenau has nearly doubled its size in less than a decade.

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Overview

Rosenau Transport

Operational Impact

Quantitative Benefit